Windows 7 driver installation for a Cannon EOS Digital Rebel Camera

Anonymous
2010-02-22T13:02:33+00:00

I have tried several times to install the disk that came with my Cannon EOS Digital Camera but Windows 7 does not recognize the drivers, Windows XP did with no issues.  Cannon says their old driver is compatable with Windows 7.  Can anyone help?

Windows for home | Previous Windows versions | Devices and drivers

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Anonymous
2010-06-19T19:10:08+00:00

I've had the same problem since I went to Vista, but in checking on the boards, I found an undocumented trick!!!

Turn the camera on, and go to the menu.

On the 4th menu tab select the "Communications" entry and change it from NORMAL to PTP

Plug the camera back into the laptop, wait 30 seconds, and enjoy your camera again

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Anonymous
2010-02-22T14:25:30+00:00

Hi

Which version of Windows 7 are you using? is it 32bit or 64bit as the support paper from Canon only lists 32bit as supported amd/or not supporting the EOS utility and images only viewable via the memory card  http://www.usa.canon.com/app/pdf/Windows7_compatibility.pdf 

If you just plug in the camera, does Windows load a basic storage driver?  with this you can get to download your images from the camera to PC. You could also try with the XP driver to right click the setup and choose Run as Administrator, odd times it dos allow a driver to install.


There cannot be a crisis today....my schedule is already full

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  1. Anonymous
    2011-08-20T10:11:28+00:00

    I've had the same problem since I went to Vista, but in checking on the boards, I found an undocumented trick!!!

    Turn the camera on, and go to the menu.

    On the 4th menu tab select the "Communications" entry and change it from NORMAL to PTP

    Plug the camera back into the laptop, wait 30 seconds, and enjoy your camera again

    Cheers works first time.

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  2. Anonymous
    2011-08-12T07:09:27+00:00

    pls help u just bought my canon eos 600D must this menu not exist 

    i have the same issue

    pls help

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  3. Anonymous
    2011-08-07T12:07:05+00:00

    Thank you for posting this information.  You are a life saver.  Normally, I use my CF card reader as it is much faster than the camera download.  But I forgot it when I when went on my trip and I took a lot of pictures and needed to get the memory card cleared out.  This is a great back up.  I still prefer the card reader and would recommend it as it has a faster transfer speed. 

    I was wondering where you found the trick?

    Again thank you very much.

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