After installing Windows 7 on HP laptop, getting message "plugged in not charging"

Anonymous
2009-10-31T18:14:00+00:00

Same Laptop, same charger worked fine in Visa. After clean install of Windows 7 I get the "plugged in not charging" message.

About my system:

HP/ Compaq Mobile Workstation 8510w

The charger is intended to be used for an aditional / secondary battery - which worked fine in Vista when plugged into the Laptop. The regular charger still works fine even in Win 7.

So my question: This must be a software related issue in Win 7. Somehow it recognizes that this is not the regular charger and refuses to use it - but since it worked fine in Vista I would like to continue using it.

How can I do that in Win 7???

Regards

Wolfgang

Windows for home | Previous Windows versions | Devices and drivers

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

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Anonymous
2010-06-09T01:43:48+00:00

I had the same problem with my Compaq after upgrading to a 12-cell after market white box battery. What I did first was I uninstalled and reinstalled "Microsoft ACPI- Compliant Control Method Battery" and that did not work, so I followed the steps below:

  1. close laptop and remove battery (while still on). 
  2. open lid and remove AC adapter (while still on, will power off system)
  3. close lid and connect battery
  4.  open lid, connect AC adapter, and power on.

After I did the above, my system began to charge the battery. Some people say that after step 2, shutdown the system before unplugging the AC. I didn't because most of the solutions I found said NOT to shutdown the system first. If you were careful with your system, this one time shouldn't do any harm to your laptop

Matt102

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  1. Anonymous
    2012-01-06T19:43:05+00:00

    Yes! Have tried all the driver uninstalling methods on the internet, none worked. This did! Thanks so much, was tearing my hair out.

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  2. Anonymous
    2011-10-15T13:03:36+00:00

    Just wondering where the Microsoft's answer is... I heard a lot of people having the same problem over and over but I am hearing nothing from Microsoft.

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  3. Anonymous
    2011-08-23T16:49:06+00:00

    I had the same problem with my Compaq after upgrading to a 12-cell after market white box battery. What I did first was I uninstalled and reinstalled "Microsoft ACPI- Compliant Control Method Battery" and that did not work, so I followed the steps below:

    1. close laptop and remove battery (while still on). 
    2. open lid and remove AC adapter (while still on, will power off system)
    3. close lid and connect battery
    4.  open lid, connect AC adapter, and power on.

    After I did the above, my system began to charge the battery. Some people say that after step 2, shutdown the system before unplugging the AC. I didn't because most of the solutions I found said NOT to shutdown the system first. If you were careful with your system, this one time shouldn't do any harm to your laptop

    Matt102

    I tried this and it worked! Thanks a lot Matt! At first, I did the device manager thing and it didn't work just like you. After doing your instructions, it started charging again. I'm so glad, I thought it was a bad battery. For people who has the same issue, try this. It might just do the trick.

    THIS IS THE TRICK!  I tried it too after about 4 hours of research /  trying to disable the ACPI thing with no dice.  Tried the above steps, and it worked first time.  It appears this is the battery-flip that happens when your computer *thinks* the battery is bad, but may have just ran low because your computer is hanging.

    I'm running windows 7 64 bit on a dell inspiron, and it solved the "battery is not detected" problem for me.

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  4. Anonymous
    2011-07-14T05:01:53+00:00

    I, too, could not get the 1st solution to work. I have an HP netbook with Windows 7 starter, and it apparently requires a little more "finesse" than Vista to restore battery charging capabilities. Thanks so much for posting this, Matt102!

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