please try this
http://www.nirsoft.net/utils/blue\_screen\_view.html
program is called
blue screen view
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Right, so I'm using an HP laptop, and it seems to be consistently crashing on startup, with a bunch of strange coloured lines and pixels before the login screen appears. I usually dont even get a BSOD, but I did just once, with the error code 0x000000001E and the error message "Attempt to reset the display driver and recover from timeout failed".
I'd had this problem using Windows Vista as well, and thought an upgrade to 7 might fix it, but apparently not. Listing my computer specs below in case they're of any use.
HP Pavilion dv9830us
OS: Windows 7 Home Premium 64 bit edition, formerly Windows Vista Home Premium 64 bit edition
RAM: 4GB
Processor: Dual Core Intel T5550, its a 64 bit processor, I believe.
Video Card: Nvidia Geforce 8600GS (mobile), 512MB VRAM.
What I've tried so far:
Every edition of Nvidia drivers that I can find for my card, using 3dguru's driver sweeper each time I install a new one. I've used the new 195.39 beta drivers as well, and those did work for a few hours. However, when I shut my pc down it wouldnt start up again, reverting back to the same crashes.
Flashed my BIOS to the latest version as per HP's driver page for my laptop.
Checked that my chipset drivers are up to date.
Disabled all Aero effects (just in case that was the problem)
Basically, if my PC has an Nvidia driver installed on it, it crashes. If I go to safe mode, uninstall the video driver, it boots up fine in normal mode with the regular VGA driver. When I then install an Nvidia driver again, back to the crashes.
Since I do tend to use my PC quite a bit, any assistance is appreciated.
Thanks in advance.
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please try this
http://www.nirsoft.net/utils/blue\_screen\_view.html
program is called
blue screen view
what is third party?
someone other than the maker of a machine and the end user . For example, third-party software is software that does not come from the manufacturer of the computer, nor is it developed by the user. Most software today is third-party software.
you have the x64 bit windows 7 right???
it is got to be your video card driver!!!!
http://www.nvidia.com/object/notebook\_winvista\_win7\_x64\_186.81\_whql.html
download it and install it !!!!
if it give your problem!!!
try 32bit
http://www.nvidia.com/object/notebook\_winvista\_win7\_186.81\_whql.html
go to hp.com look for model
install the VISTA x64 nvidia driver!!! first if it give you problem try 32bit! yes sir i said vista!!
please post what happened!!
it is still 3rd party drivers believe me!
"when you install clean driver it use generic drivers this is not good idiea!!!"
also can you look for a file called
.dmp file
send me the file i will tell you what is wrong exactly!!!!!
please let me help you!
Thanks for your replies, Rain77, I will try the utility you suggested to see if it gives me anything useful. As for 3rd party software, I'm not sure exactly what you mean here, but considering I have a clean install of Windows 7 with next to nothing on my HDD, that shouldn't be an issue.
also 95% of crash are caused by 3rd party bulls ____ did you know that
???