Window 7 will can not Backup or let me do a system image backup.

Anonymous
2009-10-24T06:06:16+00:00

I have just upgraded to Windows 7, but when I try to do a complete backup or system backup, it fails.

I started to do a full backup to dvd, it took hours and stopped  at 84%,  I also tried to backup with system image, but this faild,  I tried to backup to an external drive 80GB drive and window said this wasn’t big enough.

Why cant I  backup Windows 7.

Thanks for any help

Windows for home | Previous Windows versions | Recovery and backup

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  1. Anonymous
    2010-02-15T13:59:25+00:00

    Windows 7 Ultimate System Image Backup.

    Gaston Maurin

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  2. Anonymous
    2010-02-15T13:58:46+00:00

    The Automatic system image backup program has never worked. I finally got a manual backup to work after 13 tries. A system that can't be backed up is worthless. I spent over $200 to upgrade from Windows 7 Home premium to Windows 7 Ultimate just to get the highly praised (in the media) backup program. IMHO it is worthless. Reliable backups are an absolute requirement for my system.

    Has anybody on this forum solved this issue?  Must I write off my $231 investment and buy some non microsoft program?

    Any help or leads would be most appreciated.

    Gaston Maurin

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  3. Anonymous
    2010-01-28T16:19:20+00:00

    We got it to work by just typing "Backup and Restore" on the Search box and "Run it as an Administrator" ... crazy huh...

    Backup went through smoothly on External Drive and on internal drive.. no errors... probably disabling User Account Control may help...

    Good Luck!

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  4. Anonymous
    2010-01-27T21:50:14+00:00

    I have been playing around with this for 2 days now.

    Unable to Windows 7 Backup and Restore with different errors everytime

    Tried to back up to an external drive: ---> 0x80070015 (Device not Ready)

    Created a new partition on the same drive and tried full system image ---> 0x8078012d "the operation failed due to a device error either with the source or destination

    The request could not be performed because of an IO device error"

    Ran Chkdsk /f/r --->No errors found...

    Retried backup:  Windows 7 Backup and Restore --->  0x81000037: "Windows Backup failed while trying to read from the shadow copy on one of the volumes being backed up

    These are last parts of the CBS log I got...

    2010-01-21 13:06:16, Info                  CBS    NonStart: Success, startup processing not required as expected.

    2010-01-21 13:06:16, Info                  CBS    Startup processing thread terminated normally

    2010-01-21 13:06:16, Info                  CSI    00000008 CSI Store 2189120 (0x0000000000216740) initialized

    2010-01-21 13:06:16, Info                  CBS    Session: 30055116_3472225013 initialized by client WindowsUpdateAgent.

    2010-01-21 13:06:19, Info                  CBS    Trusted Installer signaled for shutdown, going to exit.

    2010-01-21 13:06:19, Info                  CBS    Ending the TrustedInstaller main loop.

    2010-01-21 13:06:19, Info                  CBS    Starting TrustedInstaller finalization.

    2010-01-21 13:06:20, Info                  CBS    Ending TrustedInstaller finalization.

    2010-01-21 15:14:51, Info                  CBS    Starting TrustedInstaller initialization.

    2010-01-21 15:14:51, Info                  CBS    Loaded Servicing Stack v6.1.7600.16385 with Core: C:\Windows\winsxs\amd64_microsoft-windows-servicingstack_31bf3856ad364e35_6.1.7600.16385_none_655452efe0fb810b\cbscore.dll

    2010-01-21 15:14:52, Info                  CSI    00000001@2010/1/21:21:14:52.191 WcpInitialize (wcp.dll version 0.0.0.6) called (stack @0x7feeaaee9a1 @0x7feeada8755 @0x7feead72ac7 @0xff47e94c @0xff47d769 @0xff47daff)

    2010-01-21 15:14:52, Info                  CSI    00000002@2010/1/21:21:14:52.191 WcpInitialize (wcp.dll version 0.0.0.6) called (stack @0x7feeaaee9a1 @0x7feeadf500e @0x7feeadc1504 @0x7feead72b9d @0xff47e94c @0xff47d769)

    2010-01-21 15:14:52, Info                  CSI    00000003@2010/1/21:21:14:52.191 WcpInitialize (wcp.dll version 0.0.0.6) called (stack @0x7feeaaee9a1 @0x7feeb158728 @0x7feeb158856 @0xff47e444 @0xff47d7ae @0xff47daff)

    2010-01-21 15:14:52, Info                  CBS    Ending TrustedInstaller initialization.

    2010-01-21 15:14:52, Info                  CBS    Starting the TrustedInstaller main loop.

    2010-01-21 15:14:52, Info                  CBS    TrustedInstaller service starts successfully.

    2010-01-21 15:14:52, Info                  CBS    SQM: Initializing online with Windows opt-in: False

    2010-01-21 15:14:52, Info                  CBS    SQM: Cleaning up report files older than 10 days.

    2010-01-21 15:14:52, Info                  CBS    SQM: Requesting upload of all unsent reports.

    2010-01-21 15:14:52, Info                  CBS    SQM: Failed to start upload with file pattern: C:\Windows\servicing\sqm\*_std.sqm, flags: 0x2 [HRESULT = 0x80004005 - E_FAIL]

    2010-01-21 15:14:52, Info                  CBS    SQM: Failed to start standard sample upload. [HRESULT = 0x80004005 - E_FAIL]

    2010-01-21 15:14:52, Info                  CBS    SQM: Queued 0 file(s) for upload with pattern: C:\Windows\servicing\sqm\*_all.sqm, flags: 0x6

    2010-01-21 15:14:52, Info                  CBS    SQM: Warning: Failed to upload all unsent reports. [HRESULT = 0x80004005 - E_FAIL]

    2010-01-21 15:14:52, Info                  CBS    No startup processing required, TrustedInstaller service was not set as autostart, or else a reboot is still pending.

    2010-01-21 15:14:52, Info                  CBS    NonStart: Checking to ensure startup processing was not required.

    2010-01-21 15:14:52, Info                  CSI    00000004 IAdvancedInstallerAwareStore_ResolvePendingTransactions (call 1) (flags = 00000004, progress = NULL, phase = 0, pdwDisposition = @0x142fe20

    2010-01-21 15:14:52, Info                  CSI    00000005 Creating NT transaction (seq 1), objectname [6]"(null)"

    2010-01-21 15:14:52, Info                  CSI    00000006 Created NT transaction (seq 1) result 0x00000000, handle @0x1e8

    2010-01-21 15:14:52, Info                  CSI    00000007@2010/1/21:21:14:52.222 CSI perf trace:

    CSIPERF:TXCOMMIT;527

    2010-01-21 15:14:52, Info                  CBS    NonStart: Success, startup processing not required as expected.

    2010-01-21 15:14:52, Info                  CBS    Startup processing thread terminated normally

    2010-01-21 15:14:52, Info                  CBS    Loading offline registry hive: SOFTWARE, into registry key '{bf1a281b-ad7b-4476-ac95-f47682990ce7}GLOBALROOT/Device/HarddiskVolumeShadowCopy7/Windows/System32/config/SOFTWARE' from path '\?\GLOBALROOT\Device\HarddiskVolumeShadowCopy7\Windows\System32\config\SOFTWARE'.

    2010-01-21 15:14:52, Info                  CBS    Loading offline registry hive: SYSTEM, into registry key '{bf1a281b-ad7b-4476-ac95-f47682990ce7}GLOBALROOT/Device/HarddiskVolumeShadowCopy7/Windows/System32/config/SYSTEM' from path '\?\GLOBALROOT\Device\HarddiskVolumeShadowCopy7\Windows\System32\config\SYSTEM'.

    2010-01-21 15:14:52, Info                  CBS    Loading offline registry hive: SECURITY, into registry key '{bf1a281b-ad7b-4476-ac95-f47682990ce7}GLOBALROOT/Device/HarddiskVolumeShadowCopy7/Windows/System32/config/SECURITY' from path '\?\GLOBALROOT\Device\HarddiskVolumeShadowCopy7\Windows\System32\config\SECURITY'.

    2010-01-21 15:14:52, Info                  CBS    Loading offline registry hive: SAM, into registry key '{bf1a281b-ad7b-4476-ac95-f47682990ce7}GLOBALROOT/Device/HarddiskVolumeShadowCopy7/Windows/System32/config/SAM' from path '\?\GLOBALROOT\Device\HarddiskVolumeShadowCopy7\Windows\System32\config\SAM'.

    2010-01-21 15:14:52, Info                  CBS    Loading offline registry hive: COMPONENTS, into registry key '{bf1a281b-ad7b-4476-ac95-f47682990ce7}GLOBALROOT/Device/HarddiskVolumeShadowCopy7/Windows/System32/config/COMPONENTS' from path '\?\GLOBALROOT\Device\HarddiskVolumeShadowCopy7\Windows\System32\config\COMPONENTS'.

    2010-01-21 15:14:52, Info                  CBS    Loading offline registry hive: DEFAULT, into registry key '{bf1a281b-ad7b-4476-ac95-f47682990ce7}GLOBALROOT/Device/HarddiskVolumeShadowCopy7/Windows/System32/config/DEFAULT' from path '\?\GLOBALROOT\Device\HarddiskVolumeShadowCopy7\Windows\System32\config\DEFAULT'.

    2010-01-21 15:14:52, Info                  CBS    Loading offline registry hive: ntuser.dat, into registry key '{bf1a281b-ad7b-4476-ac95-f47682990ce7}GLOBALROOT/Device/HarddiskVolumeShadowCopy7/Users/default/ntuser.dat' from path '\?\GLOBALROOT\Device\HarddiskVolumeShadowCopy7\Users\default\ntuser.dat'.

    2010-01-21 15:14:52, Info                  CBS    Loading offline registry hive: schema.dat, into registry key '{bf1a281b-ad7b-4476-ac95-f47682990ce7}GLOBALROOT/Device/HarddiskVolumeShadowCopy7/Windows/system32/smi/store/Machine/schema.dat' from path '\?\GLOBALROOT\Device\HarddiskVolumeShadowCopy7\Windows\system32\smi\store\Machine\schema.dat'.

    2010-01-21 15:14:52, Info                  CBS    Offline image is: read-only

    2010-01-21 15:14:52, Info                  CBS    Disabling manifest caching, because the image is not writeable.

    2010-01-21 15:14:52, Info                  CSI    00000008 CSI Store 2613856 (0x000000000027e260) initialized

    2010-01-21 15:14:52, Info                  CBS    Session: 3776_1539573 initialized by client SPP.

    2010-01-21 15:14:54, Info                  CBS    Unloading offline registry hive: {bf1a281b-ad7b-4476-ac95-f47682990ce7}GLOBALROOT/Device/HarddiskVolumeShadowCopy7/Windows/System32/config/SOFTWARE

    2010-01-21 15:14:54, Info                  CBS    Unloading offline registry hive: {bf1a281b-ad7b-4476-ac95-f47682990ce7}GLOBALROOT/Device/HarddiskVolumeShadowCopy7/Windows/System32/config/SYSTEM

    2010-01-21 15:14:54, Info                  CBS    Unloading offline registry hive: {bf1a281b-ad7b-4476-ac95-f47682990ce7}GLOBALROOT/Device/HarddiskVolumeShadowCopy7/Windows/System32/config/SECURITY

    2010-01-21 15:14:55, Info                  CBS    Unloading offline registry hive: {bf1a281b-ad7b-4476-ac95-f47682990ce7}GLOBALROOT/Device/HarddiskVolumeShadowCopy7/Windows/System32/config/SAM

    2010-01-21 15:14:55, Info                  CBS    Unloading offline registry hive: {bf1a281b-ad7b-4476-ac95-f47682990ce7}GLOBALROOT/Device/HarddiskVolumeShadowCopy7/Windows/System32/config/COMPONENTS

    2010-01-21 15:14:55, Info                  CBS    Unloading offline registry hive: {bf1a281b-ad7b-4476-ac95-f47682990ce7}GLOBALROOT/Device/HarddiskVolumeShadowCopy7/Windows/System32/config/DEFAULT

    2010-01-21 15:14:55, Info                  CBS    Unloading offline registry hive: {bf1a281b-ad7b-4476-ac95-f47682990ce7}GLOBALROOT/Device/HarddiskVolumeShadowCopy7/Users/default/ntuser.dat

    2010-01-21 15:14:55, Info                  CBS    Unloading offline registry hive: {bf1a281b-ad7b-4476-ac95-f47682990ce7}GLOBALROOT/Device/HarddiskVolumeShadowCopy7/Windows/system32/smi/store/Machine/schema.dat

    2010-01-21 15:24:57, Info                  CBS    Reboot mark refs incremented to: 1

    2010-01-21 15:24:57, Info                  CBS    Scavenge: Starts

    2010-01-21 15:24:57, Info                  CSI    00000009 CSI Store 2611808 (0x000000000027da60) initialized

    2010-01-21 15:24:57, Info                  CSI    0000000a@2010/1/21:21:24:57.410 CSI Transaction @0x23d620 initialized for deployment engine {d16d444c-56d8-11d5-882d-0080c847b195} with flags 00000002 and client id [10]"TI6.0_0:0/"

    2010-01-21 15:24:57, Info                  CBS    Scavenge: Begin CSI Store

    2010-01-21 15:25:01, Info                  CSI    0000000b Performing 1 operations; 1 are not lock/unlock and follow:

      Scavenge (8): flags: 00000017

    2010-01-21 15:25:01, Info                  CSI    0000000c Store coherency cookie matches last scavenge cookie, skipping scavenge.

    2010-01-21 15:25:01, Info                  CSI    0000000d ICSITransaction::Commit calling IStorePendingTransaction::Apply - coldpatching=FALSE applyflags=7

    2010-01-21 15:25:01, Info                  CSI    0000000e Creating NT transaction (seq 2), objectname [6]"(null)"

    2010-01-21 15:25:01, Info                  CSI    0000000f Created NT transaction (seq 2) result 0x00000000, handle @0x220

    2010-01-21 15:25:06, Info                  CSI    00000010@2010/1/21:21:25:06.364 CSI perf trace:

    CSIPERF:TXCOMMIT;5281153

    2010-01-21 15:25:06, Info                  CBS    Scavenge: Completed, disposition: 0X1

    2010-01-21 15:25:06, Info                  CSI    00000011@2010/1/21:21:25:06.364 CSI Transaction @0x23d620 destroyed

    2010-01-21 15:25:08, Info                  CBS    Reboot mark refs: 0

    2010-01-21 15:25:08, Info                  CBS    Idle processing thread terminated normally

    2010-01-21 15:25:08, Info                  CBS    Ending the TrustedInstaller main loop.

    2010-01-21 15:25:08, Info                  CBS    Starting TrustedInstaller finalization.

    2010-01-21 15:25:12, Info                  CBS    Ending TrustedInstaller finalization.

    2010-01-21 16:05:24, Info                  CBS    Starting TrustedInstaller initialization.

    2010-01-21 16:05:24, Info                  CBS    Loaded Servicing Stack v6.1.7600.16385 with Core: C:\Windows\winsxs\amd64_microsoft-windows-servicingstack_31bf3856ad364e35_6.1.7600.16385_none_655452efe0fb810b\cbscore.dll

    2010-01-21 16:05:25, Info                  CSI    00000001@2010/1/21:22:05:25.301 WcpInitialize (wcp.dll version 0.0.0.6) called (stack @0x7feebdae9a1 @0x7feec068755 @0x7feec032ac7 @0xff10e94c @0xff10d769 @0xff10daff)

    2010-01-21 16:05:25, Info                  CSI    00000002@2010/1/21:22:05:25.301 WcpInitialize (wcp.dll version 0.0.0.6) called (stack @0x7feebdae9a1 @0x7feec0b500e @0x7feec081504 @0x7feec032b9d @0xff10e94c @0xff10d769)

    2010-01-21 16:05:25, Info                  CSI    00000003@2010/1/21:22:05:25.301 WcpInitialize (wcp.dll version 0.0.0.6) called (stack @0x7feebdae9a1 @0x7fef9708728 @0x7fef9708856 @0xff10e444 @0xff10d7ae @0xff10daff)

    2010-01-21 16:05:25, Info                  CBS    Ending TrustedInstaller initialization.

    2010-01-21 16:05:25, Info                  CBS    Starting the TrustedInstaller main loop.

    2010-01-21 16:05:25, Info                  CBS    TrustedInstaller service starts successfully.

    2010-01-21 16:05:25, Info                  CBS    SQM: Initializing online with Windows opt-in: False

    2010-01-21 16:05:25, Info                  CBS    SQM: Cleaning up report files older than 10 days.

    2010-01-21 16:05:25, Info                  CBS    SQM: Requesting upload of all unsent reports.

    2010-01-21 16:05:25, Info                  CBS    SQM: Failed to start upload with file pattern: C:\Windows\servicing\sqm\*_std.sqm, flags: 0x2 [HRESULT = 0x80004005 - E_FAIL]

    2010-01-21 16:05:25, Info                  CBS    SQM: Failed to start standard sample upload. [HRESULT = 0x80004005 - E_FAIL]

    2010-01-21 16:05:25, Info                  CBS    SQM: Queued 0 file(s) for upload with pattern: C:\Windows\servicing\sqm\*_all.sqm, flags: 0x6

    2010-01-21 16:05:25, Info                  CBS    SQM: Warning: Failed to upload all unsent reports. [HRESULT = 0x80004005 - E_FAIL]

    2010-01-21 16:05:25, Info                  CBS    No startup processing required, TrustedInstaller service was not set as autostart, or else a reboot is still pending.

    2010-01-21 16:05:25, Info                  CBS    NonStart: Checking to ensure startup processing was not required.

    2010-01-21 16:05:25, Info                  CSI    00000004 IAdvancedInstallerAwareStore_ResolvePendingTransactions (call 1) (flags = 00000004, progress = NULL, phase = 0, pdwDisposition = @0xa9fe50

    2010-01-21 16:05:25, Info                  CSI    00000005 Creating NT transaction (seq 1), objectname [6]"(null)"

    2010-01-21 16:05:25, Info                  CSI    00000006 Created NT transaction (seq 1) result 0x00000000, handle @0x1e8

    2010-01-21 16:05:25, Info                  CSI    00000007@2010/1/21:22:05:25.316 CSI perf trace:

    CSIPERF:TXCOMMIT;21254

    2010-01-21 16:05:25, Info                  CBS    NonStart: Success, startup processing not required as expected.

    2010-01-21 16:05:25, Info                  CBS    Startup processing thread terminated normally

    2010-01-21 16:05:25, Info                  CBS    Loading offline registry hive: SOFTWARE, into registry key '{bf1a281b-ad7b-4476-ac95-f47682990ce7}GLOBALROOT/Device/HarddiskVolumeShadowCopy10/Windows/System32/config/SOFTWARE' from path '\?\GLOBALROOT\Device\HarddiskVolumeShadowCopy10\Windows\System32\config\SOFTWARE'.

    2010-01-21 16:05:25, Info                  CBS    Loading offline registry hive: SYSTEM, into registry key '{bf1a281b-ad7b-4476-ac95-f47682990ce7}GLOBALROOT/Device/HarddiskVolumeShadowCopy10/Windows/System32/config/SYSTEM' from path '\?\GLOBALROOT\Device\HarddiskVolumeShadowCopy10\Windows\System32\config\SYSTEM'.

    2010-01-21 16:05:25, Info                  CBS    Loading offline registry hive: SECURITY, into registry key '{bf1a281b-ad7b-4476-ac95-f47682990ce7}GLOBALROOT/Device/HarddiskVolumeShadowCopy10/Windows/System32/config/SECURITY' from path '\?\GLOBALROOT\Device\HarddiskVolumeShadowCopy10\Windows\System32\config\SECURITY'.

    2010-01-21 16:05:25, Info                  CBS    Loading offline registry hive: SAM, into registry key '{bf1a281b-ad7b-4476-ac95-f47682990ce7}GLOBALROOT/Device/HarddiskVolumeShadowCopy10/Windows/System32/config/SAM' from path '\?\GLOBALROOT\Device\HarddiskVolumeShadowCopy10\Windows\System32\config\SAM'.

    2010-01-21 16:05:25, Info                  CBS    Loading offline registry hive: COMPONENTS, into registry key '{bf1a281b-ad7b-4476-ac95-f47682990ce7}GLOBALROOT/Device/HarddiskVolumeShadowCopy10/Windows/System32/config/COMPONENTS' from path '\?\GLOBALROOT\Device\HarddiskVolumeShadowCopy10\Windows\System32\config\COMPONENTS'.

    2010-01-21 16:05:25, Info                  CBS    Loading offline registry hive: DEFAULT, into registry key '{bf1a281b-ad7b-4476-ac95-f47682990ce7}GLOBALROOT/Device/HarddiskVolumeShadowCopy10/Windows/System32/config/DEFAULT' from path '\?\GLOBALROOT\Device\HarddiskVolumeShadowCopy10\Windows\System32\config\DEFAULT'.

    2010-01-21 16:05:25, Info                  CBS    Loading offline registry hive: ntuser.dat, into registry key '{bf1a281b-ad7b-4476-ac95-f47682990ce7}GLOBALROOT/Device/HarddiskVolumeShadowCopy10/Users/default/ntuser.dat' from path '\?\GLOBALROOT\Device\HarddiskVolumeShadowCopy10\Users\default\ntuser.dat'.

    2010-01-21 16:05:25, Info                  CBS    Loading offline registry hive: schema.dat, into registry key '{bf1a281b-ad7b-4476-ac95-f47682990ce7}GLOBALROOT/Device/HarddiskVolumeShadowCopy10/Windows/system32/smi/store/Machine/schema.dat' from path '\?\GLOBALROOT\Device\HarddiskVolumeShadowCopy10\Windows\system32\smi\store\Machine\schema.dat'.

    2010-01-21 16:05:25, Info                  CBS    Offline image is: read-only

    2010-01-21 16:05:25, Info                  CBS    Disabling manifest caching, because the image is not writeable.

    2010-01-21 16:05:25, Info                  CSI    00000008 CSI Store 3235216 (0x0000000000315d90) initialized

    2010-01-21 16:05:25, Info                  CBS    Session: 1252_4572670 initialized by client SPP.

    2010-01-21 16:05:26, Info                  CBS    Unloading offline registry hive: {bf1a281b-ad7b-4476-ac95-f47682990ce7}GLOBALROOT/Device/HarddiskVolumeShadowCopy10/Windows/System32/config/SOFTWARE

    2010-01-21 16:05:26, Info                  CBS    Unloading offline registry hive: {bf1a281b-ad7b-4476-ac95-f47682990ce7}GLOBALROOT/Device/HarddiskVolumeShadowCopy10/Windows/System32/config/SYSTEM

    2010-01-21 16:05:26, Info                  CBS    Unloading offline registry hive: {bf1a281b-ad7b-4476-ac95-f47682990ce7}GLOBALROOT/Device/HarddiskVolumeShadowCopy10/Windows/System32/config/SECURITY

    2010-01-21 16:05:27, Info                  CBS    Unloading offline registry hive: {bf1a281b-ad7b-4476-ac95-f47682990ce7}GLOBALROOT/Device/HarddiskVolumeShadowCopy10/Windows/System32/config/SAM

    2010-01-21 16:05:27, Info                  CBS    Unloading offline registry hive: {bf1a281b-ad7b-4476-ac95-f47682990ce7}GLOBALROOT/Device/HarddiskVolumeShadowCopy10/Windows/System32/config/COMPONENTS

    2010-01-21 16:05:27, Info                  CBS    Unloading offline registry hive: {bf1a281b-ad7b-4476-ac95-f47682990ce7}GLOBALROOT/Device/HarddiskVolumeShadowCopy10/Windows/System32/config/DEFAULT

    2010-01-21 16:05:27, Info                  CBS    Unloading offline registry hive: {bf1a281b-ad7b-4476-ac95-f47682990ce7}GLOBALROOT/Device/HarddiskVolumeShadowCopy10/Users/default/ntuser.dat

    2010-01-21 16:05:27, Info                  CBS    Unloading offline registry hive: {bf1a281b-ad7b-4476-ac95-f47682990ce7}GLOBALROOT/Device/HarddiskVolumeShadowCopy10/Windows/system32/smi/store/Machine/schema.dat

    Notice there was a change in Volume Shadow Copy.... any ideas?

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