Microsoft Edge closes immediately upon opening. I've tried many fixes none work.

Anonymous
2023-08-15T11:52:24+00:00

Yesterday, I wanted to clean up my favorites in Edge (remove duplicates, remove obsolete links). In the midst of this, Edge closed without warning or error message. When I restarted Edge, it closed immediately. I could not select the three dots in the top right. It closed too quickly.

I found several possible solutions including tools in the Settings/Apps menu, other fixes involving removing and then reinstituting the %LocalAppData%\Packages\Microsoft.MicrosoftEdge_8wekyb3d8bbwe directory

None of these fixes worked.

When I restart Edge, it closes immediately.

How can I get it to work properly?

Microsoft Edge | Browser crashes or stops working | Windows 10

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

0 comments

161 answers

Sort by: Most helpful
Most helpful Newest Oldest
  1. Anonymous
    2023-11-15T07:03:13+00:00

    "AppData" is a hidden folder - to see it, either go to "View" ... "Show" ... "Hidden Items" which will permanently fow all hidden folders and files, or instead type "%localappdata%" (without the quotes) in the address bar.

    Did you try my steps I posted earlier - seems to work for most people.

    In the address bar for file explorer, go to

    %localappdata%\Microsoft\Edge\User Data\Default\Extensions

    Sort folder by "Date Modified"

    If you see one that has been modified recently - for me, last night - it may be the cause. The names of these folders won't make any sense, and I couldn't tell you what the extension was, however for me I took a copy of the following folder then deleted it. Edge restarted ok

    cjpijioncddkancpiedagilpojbgmoni

    After starting edge, the above folder was re-instated.

    ALWAYS TAKE A COPY of the folder so you can reinstate it if you need.

    Was this answer helpful?

    0 comments
  2. Anonymous
    2023-11-15T02:50:53+00:00

    Worked like a charm. Edge Started right up.

    When I went back into that extensions folder the file I had I had deleted dated 11-07-23 had reestablished so I deleted the copy I made.

    Client will be happy a reload of computer is not required!

    Thanks for saving us a lot of time.

    Was this answer helpful?

    0 comments
  3. Anonymous
    2023-11-14T19:22:51+00:00

    I followed your instructions, but I don't see "Apps & features" I only see "optional features" and don't see microsoft edge there. Please help

    Was this answer helpful?

    0 comments
  4. Anonymous
    2023-11-14T08:34:49+00:00

    This worked perfectly after trying al the other Microsoft solutions provided. The question for Microsoft is, why did this happen and what is the future permanent fix to avoid this problem?

    Was this answer helpful?

    0 comments
  5. Anonymous
    2023-11-13T22:19:31+00:00

    Thank you,

    It worked.

    Was this answer helpful?

    0 comments