Why is the Bing search engine not working properly with Microsoft Edge?

Anonymous
2023-09-28T18:23:41+00:00
Microsoft Edge | Website issues | Windows 11

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

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  1. Anonymous
    2024-04-14T07:00:35+00:00

    Bing isn't working (DNS_PROBE_FINISHED_NXDOMAIN) for me while using Chrome so I came here for a resolution. I thought about deleting my cache but tried Edge instead; still the same error.

    Sounds like it's not the cache. Sounds like I should go back to Google since it's working just fine.

    Sorry you are having the same problem most of us are having. It is not the cache. Bing stinks and their support team doesn’t help at all. I recommend Google. I will be nice when we can avoid all Microsoft products. They are so focused on AI and layoffs their products are going downhill fast.

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  2. Anonymous
    2024-03-19T01:01:19+00:00

    All These Suggestions That We Jump Through Hoops to Fix What Is Inherently a Microsoft Bing Issue Is Ridiculous.

    We Don't Have to Do These Things to Use Google, The Duck, Or Any of The Other Search Engines Out There.

    So, Why Bing?

    This is ridiculous.

    I can't use Bing search anymore.

    I can't deal with it constantly snapping back to the top of the search page every time I return from checking on a search link like some spastic window shade from the 1940s. This has been going on for at least the two years I've tried to use it. Yet, despite so many people complaining, Microsoft refuses to acknowledge the problem or that this is even a problem at all. Instead, we get all these nonsense "workarounds" as if it's the user's issue to deal with. Try that approach with any consumer product, and it would be returned in a heartbeat and fall off the charts as a desirable purchase and rightly so. But this is a search engine, not a microwave we're talking about here.

    Apparently, there must be enough loyal MS knuckleheads that are willing to accept garbage like this because after all... it's Microsoft. And hey, before I hear back from anyone complaining that the same thing occurs with the millions of Stepford Wives of Apple Corp., I'm right there with you. No one knows a brainless wonder whose heart and soul have been willingly signed over in blood to Apple better than me. I've been using their products since 1988, and Apple has become just as arrogant in its business approach with its products, just as nonresponsive to complaints about simple fixes, and just as bent on exploiting their devotees as any company that gets so big that it can get away with doing so. I'm not a company man, no matter how many years of corporate time I put in. A company is a company, not a person. It doesn't care about you, your family, your good times or your bad. It just wants your money, and it will wear any mask it thinks you will respond to, to extract it from you.

    Having said that...

    I just received the same exact lame response with the same list of suggestions along with the patronizing, "I'm sorries", and "I understand it must be frustrating's", from the Bing AI Co-Pilot when asking why Bing does this––still. And of course, I got the same customer service speak that tries to make you think it cares, understands, and truly relates to what you're going through. Please, most of us have been to college, many of us have done customer service as well, and we have been through the same "customer relations" workshops and programs and have been taught the fine art of relating to our customers and even more so, how to defuse touchy emotional situations. Like when a company's promises fall short by miles, and a customer is refusing to hear any of it. And rightly so. Look many of them have kids. They know the ploys, the know the drill. They are not going to tolerate it from some customer service rep 3,000 miles away in some developing country where the call center that company hired to deal with the disgruntled happens to be. It's transparent, it's fake, and it's all silliness. It's even more silly when it comes from an algorithm pretending it has feelings and understands deeply what you're going through.

    Come on.

    Now this complaint about Bing flipping back to the top of the page in a drunken fervor of forgetfulness is and has been all over the internet in various forums for a long time. Users have been trying to find an answer or better yet, a solution so they can use the search engine like any normal search engine. There have even been browser add-ons created to get it to stop doing this. Something no one should have to do for of all things––a search engine. That's the developer of that search engines responsibility. Not the hundreds of millions if not billions who want to use the damn thing. It isn't a browser add on; it's a search engine. Could you imagine if Google tried to do this? Yet, despite people responding to Microsoft's feedback about the trouble all we get is the same boiler plate "thank you" response, which amounts to nothing more than junk and spam in our email.

    So. At the risk of being blunt or worse; sounding line a total ****.... Let's quickly do away with some of the most common "bullet point" style recommendations we see from Microsoft or it's Co-Pilot AI thingy once and for all. Because to be honest, I've had it.

    About this problem with Bing and its need to be a jerk and jerk itself back to the top of the page.

    No. It has nothing to do with our choice of browser. I've used Safari, Edge, Brave, Vivaldi, Firefox and Bing behaves the same with all of them. The sickening thing is that of all the browsers, you would naturally think that Microsoft's own Edge browser would somehow be immune to this. Nope. Too logical an assumption, even though it is just that––an assumption.

    Clearing my cache? Why do I need to do that just to use a search engine? I'm not daft, I may be old, but I'm not daft. I clear my cache on average four or more times a week. It changes nothing. And I'm not going to do this every instance I need to use Bing and it's silly to even suggest such a solution.

    And no. I am not about to go through getting rid of extensions, fussing about with browser settings, or dancing naked under the full moon in Libra just to get a search page to function. No other search site I've used does this and I use many –– even those from OMG! Other countries!!! Yes, I do. Phhhhhtt to that. Because the States is not the be all and end all of all things anymore and hasn't been for decades. Yet not one of those search engines have done this infuriating snapping back to the top of a search page like Bing. None, zero, zilch, nada.

    All these unbelievable suggestions that we jump through hoops to fix what is inherently a Microsoft Bing issue is ridiculous. Again, we don't have to do these things to use Google, The Duck, or any of the other search engines out there. Why Bing? Sorry, I'm not that loyal to any company that I would roll over and suck it up just to use their particular product. And this goes for Apple as well, and I've been using Apple on and off since 1988. When Apple begins to suck with a big capital S, I walk away. And lately I've been doing that with them too.

    I'm very much tired of companies beginning to take the attitude that all the problems are with the users, or that it is our responsibility to come up with back-end work around like Tap Monkey just to get their own products to function as they should. And to suggest anything like that, especially about something as common as a search engine is infuriating. Again, at the risk of offending the fragility of your average person's loyalties to a product or company, I would have to question the sensibilities of anyone today who would even accept such a response.

    So, might I make a few of my own suggestions regarding what to do with Bing?

    How about these:

    1. Stop dancing about the bush and fix the search engine so it functions as a search engine should.
    2. Sell it to someone else who actually will.
    3. Make it open source and let someone out in the world with the brains, and actual motivation do it.
    4. Just put a gun to its temple and pull the trigger and be done with the whole mess. Because despite Bing having terrific potential (probably enough to knock Google down a peg or two because someone has to), unfortunately like many other Microsoft products of the past, I can already see Microsoft having grown bored and complacent with Bing and is probably looking to walk away from it anyway. Just as Microsoft has done with other promising products in their past. But because we're talking about a fairly well used and long existing search engine and not some rinky-dink browser extension, this one can't just quietly one day disappear.

    Right now, Bing is the most frustrating piece of garbage since anything I've come across the better part of the 1990s. Which is too bad, because like I said, Bing has potential, and this is what makes me so damn mad about it and Microsoft's inexcusable lack of motivation to accept responsibility for what is actually nothing more than a programming bug. It's Microsoft's bug. It's not yours nor is it mine. It is entirely and fully all theirs. Why Microsoft won't own this, take responsibility for it, and do something like... um... fix it, really isn't my concern. Nor should it be yours. So, all this polite, nonsense akin to the same inane responses we get from our internet companies when their network sucks are inexcusable. Did you restart your modem? Did you restart your computer? Did you wash your hair on a Tuesday instead of a Monday?

    In my day, people would be marching in the street, blocking the parking lot of Microsoft's corporate headquarters, hurling firebombs through Bill Gates penthouse office window––well, maybe not that last one. I never knew anyone from the Weather Underground. But it is beyond irritating, if not just utter lunacy when you see a good product and the company responsible for it can't get out of its own way but rather chooses to sit on its haunches acting as if once it pushes it out its massively expansive butt, it becomes someone else's problem to work out.

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  3. Anonymous
    2024-02-08T02:04:50+00:00

    I got the same issue Bing not working in Edge browser but after using Hitman Pro scanner to find and delete these cookies. it works for a while then again it gets infected don't how but I hardly visiting any shopping sites. I'm not sure how to use Edge anymore.

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  4. Anonymous
    2024-01-31T22:42:56+00:00

    I agree. I noticed I can only get points for 4 searches per every 30 minutes and sometimes an hour later. I don't get any on the cellphone anymore using Bing or Edge. If they are ending this they should at least announce that they are. If they're putting time restraints for the searches, that too should be announced. That lame excuse about using bots to get points is truly ridiculous sense there's a maximum total amount of points per search one can get per day. Frankly, I have no idea how a bot works, let alone cheat to gain points. But, getting a straight answer from support is entirely useless!

    I am sorry that you are also experiencing these issues. Numerous people are really frustrated with these issues. I'm thinking maybe we should start a petition to bring attention to these issues. Not sure what else to do. I have contacted support 9 times without ever obtaining any resolution.

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  5. Anonymous
    2024-01-07T15:45:35+00:00

    It is sad that they are not responding. You are not alone. There are numerous comments regarding these issues.

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