Edge keeps freezing up.

Anonymous
2021-01-05T06:28:52+00:00

My Microsoft Edge browser keeps freezing up. I have tried all the suggested solutions with no success. I like the design and functionality offered by Edge, but will change to Firefox until I get a notice that Microsoft has fixed the problem with Edge freeze ups.

Microsoft Edge | Browser crashes or stops working | Windows 10

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  1. Anonymous
    2021-01-25T09:11:11+00:00

    It's January 25th and I did not get the update until a few days ago and I am having the exact same problem that you had. Apparently Microsoft has no idea what the problem is or has no intentions on correcting it.

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  2. Anonymous
    2021-01-24T12:19:58+00:00

    I have the same problem. It freezes whenever a website wants to open a drop-down menu or a pop-up window. It doesn't freeze randomly, only when you click on something that results in the website you are looking at trying to do something.

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  3. Anonymous
    2021-01-08T01:02:59+00:00

    Randomly. Sometimes on the Edge home screen, and other times on websites, or while checking email. Freeze ups can vary anywhere from 20 secs to over a minute. I've changed to Firefox and have not experienced any freeze ups. Let me know when you get it fixed. I really like Edge better than any of the other browsers.

    Steve

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  4. Anonymous
    2021-01-26T06:04:14+00:00

    I'm having the exact same freezing issue.  It happens randomly and the time interval of its occurrence is also random.  If there's a new update of Edge, please tell me how to get it.  Thanks.

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  5. Anonymous
    2021-02-04T01:35:03+00:00

    Hi Alex,

    Yesterday, in my default settings, the 'Use hardware acceleration when available' was on.  So, I switched it off, restarted Edge and no freeze-ups occurred for one full hour of browser use.  For a test, I switched the option back to 'on' and sure enough the freezing returned within 10 minutes. 

    Today, with the hardware acceleration toggled off, I have been using Edge for a little over three hours, as I write this reply, and have not experienced a single freeze-up at all.  I guess the freeze issue has been resolved.

    David

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