HOW TO FIX ERROR CODE: RESULT_CODE_HUNG

Anonymous
2021-02-06T19:26:16+00:00

WHAT DO I NEED TO DO TO FIX ERROR CODE:  RESULT_CODE_HUNG

Microsoft Edge | Speed and responsiveness | Windows 10

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

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Anonymous
2021-03-08T19:33:00+00:00

Hey, everyone!

I understand that there are a lot of frustrations when clicking a link and seeing this error. This isn't an experience we want for our users. However, we also do not want a thread turning into an unconstructive conversation that does not help us investigate what is happening here. We are listening to you all and currently digging into what is happening but we continue to need more information, and encouraging users to move to another browser inhibits our ability to investigate.

IF YOU ARE COMING ACROSS THIS THREAD BECAUSE YOU HAVE HIT THIS ERROR AND FIND IT LOCKED, PLEASE SEE BELOW FOR WHAT WE ARE LOOKING FOR TO HELP INVESTIGATE.

For those of you seeing an error RESULT_CODE_HUNG, please submit feedback via the "…" menu in the top right > Help and feedback > Send feedback, check the box to include diagnostic data, and add the string "AMC0215AR-1010LUO-TMEP439" in the description of the feedback. This will ensure that we can easily find your feedback to assist with this investigation.

Because this thread is heading in a direction that goes against our new community guidelines (particularly, the first and fourth bullets), I am locking this down. Once we have an update to this situation, I will edit this comment for visibility to reflect the current status. I appreciate your understanding in ensuring this community is a comfortable space for everyone!

Thanks,

Missy

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64 additional answers

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  1. Anonymous
    2021-02-24T16:56:29+00:00

    I downloaded the latest new Microsoft Edge Browser. It works fine except for Microsoft News. This is the only time when pages do not respond and so I am unable to view and browse Microsoft News. I uninstalled the new Microsoft Edge Browser going back to the older edge browser and I do not have the problem with pages not responding. I really like the new Microsoft Edge browser for speed but when pages do not respond when viewing Microsoft News, the new edge browser it become less desirable.

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  2. Anonymous
    2021-02-23T22:11:53+00:00

    I'm having this exact same issue. Tried clearing history and restarting computer. Very annoying. Using the updated version of Edge and Bing search.

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  3. Anonymous
    2021-02-16T12:02:23+00:00

    Hi there, have similar problem when viewing sites on cisco.com like:
    Configuration and Administration of the IM and Presence Service on Cisco Unified Communications Manager, Release 11.5(1) - IM and Presence Service Features and Functions [Cisco Unified Communications Manager IM & Presence Service] - Cisco

    sooner or later a popup comes in front with a message that the site do not respond. 

    wait option do nothing

    exit option is leaving me with a "A problem encountered on this site" you can open a new tab or refresh the site. Errorcode: RESLULT_CODE_HUNG

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  4. Anonymous
    2021-02-14T23:40:57+00:00

    RESULT_CODE_HUNG   msn.com  not responding very slw to load

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