Troubleshooting website display or functionality issues in Edge on Windows 10
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Starting this morning, every time I close Edge and reopen it, it doesn't remember any of my login so I have to login every time to every website.
I confirmed my setting is set to NOT clear cookies when I close my browser and it has always been this way. I have never had this issue until this morning.
A features update was installed this morning and that's when this problem started. Is there a bug with this update? I'm running Windows 10 and Edge Version 86.0.622.38. As you can imagine, it is quite annoying having to login to every time to every website.
Update-There must be a bug because other people on Reddit are starting to report the same issue.
Troubleshooting website display or functionality issues in Edge on Windows 10
Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.
Hi folks,
The original topic of this thread (Microsoft Edge not remembering logins) has been resolved. Make sure you've updated to the latest version of Edge to get the fix! I'm locking this thread as it is becoming difficult to moderate and troubleshoot individual issues, and this thread has turned in to a catch-all for all password issues.
If you are still seeing issues with Edge not remembering passwords and all other programs are remembering your logins as expected, please start a new thread so we can help you individually.
If you are seeing system-wide issues with passwords being saved:
• Check your Windows version to confirm if you are on Build 19041.173 or later
• If yes, reference this troubleshooting document Outlook and other apps won't remember password after Windows Updates - Outlook (microsoft.com) Note that this is a workaround until this Windows issue is patched.
-Alex
Hi blackqwertykeyboard -
I'm Kevin B. Independent advisor and a Windows user like you. I do apologize for the inconvenience that you experiencing right now, let me help you sort things out.
To identify if a 3rd party application or services cause this issue on your computer, let's try to perform system restore.
You can always perform system restore on your computer where it will take your computer settings back to an earlier point in time where everything is working fine. To perform it ;
Windows will restart itself to start system restore. System restore might take some time to complete and it is very important that system restore must not be interrupted during restore process as it might damaged the operating system. System restore will take at least 20 minutes or more depending on the content of the computer and the changes on the settings that was done prior to the date selected. System restore will also removed application , updates and drivers installed prior to the date selected.
DISCLAIMER:
System Restore is a recovery tool for Windows that allows you to reverse certain kinds of changes made to the operating system. System Restore is used to return important Windows files and settings—like drivers, registry keys, system files, installed programs, and more—back to previous versions and settings. Being said all Applications and changes made prior to the date selected will be removed and needs to be re-installed back again.
Hope this will help and have a bless day!
Thanks.
Kevin B.
Independent advisor
Every time I close Edge, it clears cookies, despite' Cookies and other site data' being set to 'Off' under' Clear browsing data on close'.
Now I have to personalise various sites each time I open them. Didn't happen until around two weeks ago. Same on my desktop and laptop.
Any ideas?
Hi Bradley,
Microsoft is investigating this. Via this thread:
Starting this morning, Edge does not remember logins to any website - Microsoft Community
Hey, everyone! I'm the Community Manager for the Edge team. I wanted to hop in and let y'all know that the team is investigating what's going on here. In the meantime, we suggest that you head to edge://settings/clearBrowsingDataOnClose and ensure that Hosted app data is NOT selected, as a temporary workaround. This should ensure that you stay signed into your websites.
I'll reach out with an update once I hear from the team again. We appreciate your patience while we work on getting this resolved. :3
Hi, how are You ?!
We are happy with your contact!
Please try to check this option:
https://answers.microsoft.com/en-us/windows/for... % 20to% 20Advanced% 20power% 20settings, the% 20Change% 20advanced% 20power% 20settings). & Text = 9., Minutes% 20to% 2020% 20for% 20example.
https://answers.microsoft.com/ en-us / windows / forum / all / disable-auto-log-out-of-windows-10 / d0d51871-c83d-41f1-bf4f-e113bfb23f88 #: ~: text = Go % 20to% 20Advanced% 20power% 20settings, the% 20Change% 20advanced% 20power% 20settings). & Text = 9., Minutes% 20to% 2020% 20for% 20example.
First see if your PC / Notebook is doing after some time of inactivity interrupting access.
There is no option to disable or log out of Microsoft Edge.
Hope this helps!
Sincerely,
Jediael Elias Corrêa