Build 21277 - Hauppauge WinTV software stopped work

Anonymous
2020-12-11T22:48:48+00:00

After upgrade Win 10 to the latest build, my Hauppauge Win-TV 10 software doesn't work. It will find the TV tuner (Hauppauge HVR-2200), but when I chose any channel, the screen is still black and I've got such info: "Er ror starting Live TV - Device in Use - Check Cortana is not using your Win-TV-HVR-2200 Serial:0". Which is strange, because I have no Cortana (in Polish Windows it's unavailable).

After reinstalling Win-TV 10 it can detect TV tuner, but when scanning channels can't find any except S-Video input (which is active, with cable TV STB connected to). When I chose in, I've got the same info as previously "Er ror starting Live TV - Device in Use - Check Cortana is not using your Win-TV-HVR-2200 Serial:0".

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  1. Anonymous
    2021-02-12T22:29:00+00:00

    Windows Build 21313 - WinTV still doesn't work

    We're looking into it. Appreciate your patience. :)

    -Eddie

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  2. Anonymous
    2021-02-05T20:59:17+00:00

    I would if I knew how.

    His response was to my question. Users cannot send private messages in this forum. 

    -Eddie

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  3. Anonymous
    2021-02-05T20:52:47+00:00

    I would if I knew how.

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  4. Anonymous
    2021-02-05T15:07:48+00:00

    If you can PM me that would be great.

    Thanks!

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  5. Anonymous
    2021-02-05T14:43:24+00:00

    Hi,

    Thanks. I have some additional debug info I can send over. Can you drop me a mail at *** Email address is removed for privacy ***

    thanks

    Jon,

    Thanks for the details here and for filing the feedback! Let me see if I can get this to the right people internally.

    -Eddie

    Is it something you can drop on OneDrive and I can pick it up from there? If you don't want to publicly post it, I can initiate a PM here.

    -Eddie

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