Besure to file a bug report using the Feedback hub app
Build 21277 - Hauppauge WinTV software stopped work
After upgrade Win 10 to the latest build, my Hauppauge Win-TV 10 software doesn't work. It will find the TV tuner (Hauppauge HVR-2200), but when I chose any channel, the screen is still black and I've got such info: "Er ror starting Live TV - Device in Use - Check Cortana is not using your Win-TV-HVR-2200 Serial:0". Which is strange, because I have no Cortana (in Polish Windows it's unavailable).
After reinstalling Win-TV 10 it can detect TV tuner, but when scanning channels can't find any except S-Video input (which is active, with cable TV STB connected to). When I chose in, I've got the same info as previously "Er ror starting Live TV - Device in Use - Check Cortana is not using your Win-TV-HVR-2200 Serial:0".
Windows Insider program | Apps on Insider preview
Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.
140 answers
Sort by: Most helpful
-
Anonymous
2021-01-14T12:51:03+00:00 -
Anonymous
2021-01-14T07:15:12+00:00 thank for letting us know if you find a fix please up date us
-
CrazyKats 19,420 Reputation points Volunteer Moderator2021-01-14T02:56:19+00:00 i think i will report this thread as abuse. i think Microsoft is abusing us for not looking into this. ;)
Just because Microsoft doesn't come on here and
acknowledge an issue doesn't mean it isn't being
investigated.
-
Anonymous
2021-01-14T02:34:38+00:00 i think i will report this thread as abuse. i think Microsoft is abusing us for not looking into this. ;)
-
Anonymous
2021-01-14T00:38:00+00:00 I wonder if Microsoft are even aware of this problem.
I have had no response from my Microsoft contact neither has Hauppauge provided any useful help.
Any ideas how we can elevate this problem?