Printer Troubleshooting on Build 21354

Anonymous
2021-04-08T08:20:30+00:00

For information to everyone:

It’s disable to use printer HP LaserJet M1132 MFP after upgrading to build 21354.1: Printer is missing in the Device Manager, Settings/Printers & Scanners shows “HP LaserJet M1132 MFP  Offline”,   Print Queues shows the documents sent for printing, but printing doesn’t run. Troubleshooter Windows does not detect any problem. Returning to the build 21343.1000 resolves the trouble.                                     

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Windows Insider program | Windows Insider preview | Devices and drivers

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  1. Anonymous
    2021-04-09T21:16:35+00:00

    Question; You said that the printer did not work under 21354 but did under 21343.  Did you compare the driver for the printer in Device Manager on each build?

    @lacrumb, 

    Yes, they changed the usbprint.sys driver and also the spoolsv.exe, by doing that they screwed up,  some USB printers are no longer working with 21354 while they work fine with 21343 or any previous build.

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  2. Anonymous
    2021-04-09T19:58:46+00:00

    Question; You said that the printer did not work under 21354 but did under 21343.  Did you compare the driver for the printer in Device Manager on each build?

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  3. Anonymous
    2021-04-09T15:38:55+00:00

    Hopefully, Microsoft will solve the problem in the next builds?

    I don't know the answer to this question, in the meantime we should try to understand if the Microsoft engineers or developers are aware of the problem and how long it will take to fix the bug

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  4. Anonymous
    2021-04-09T14:10:35+00:00

    Same issue with a Brother HL-5240 USB printer.  Luckily, my HP WiFi printer is working OK.

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  5. Anonymous
    2021-04-09T11:40:25+00:00

    Hopefully, Microsoft will solve the problem in the next builds?

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