Insider Dev Builds of 21H2 and Windows 11 fail to boot on an Asus ROG G703GXR

Anonymous
2021-07-03T19:52:10+00:00

I've tried just about every release of 21H2 as well as the new release of Windows 11.

So far, they all react the same way.

Download works fine.

Update during restart works fine.

If further updates need to install, that boot sequence works fine and updates continue to install.

Once it reboots with no further updates to install, the post finishes, there is a bit of disk activity after the post before the spinning circle of dots would normally appear.

That is as far as the boot goes.

It just hangs there, indefinitely.

I've left it sit there for over 48 hours to no avail.

My only recourse is to physically power off the laptop, wait, turn back on and the upgrade is rolled back to the 21H1 installation I am running from the insider beta channel.

The G703GXR is a desktop replacement laptop.

It runs an Intel Core i9, 9980HK, 8 core (2.4Ghz to 5Ghz).

It also has an NVidia RTX 2080.

64GB RAM, 8GB VRAM

1 x Samsung 970 Pro 512GB NVMe for boot.

2 x Samsung 980 SSD 1TB (part of storage space)

1 x Samsung 860 QVO 2TB (part of storage space)

2 x Samsung 970 Pro 512GB NVMe inside ROG ESD-S1C USB-C enclosures.

I've checked and triple-checked all the CMOS/UEFI settings, trying different combinations.

I've gone as far as re-installing from scratch using the 21H1 USB ISO image (which cost me my W10 Pro for Workstations digital license when not all the devices matched the prior install).

I then attempted the 21H2 and W11 insider previews again, same hang at the same place.

What are the differences in the boot sequence for 21H2 and W11 from 21H1?

Is there a way to get any logs or debug information from the boots?

Windows Insider program | Windows Insider preview | Install, activate, and Windows update

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  1. Anonymous
    2021-10-05T04:39:12+00:00

    Not that I expected any changes, but full on Windows Update to W11, the Media Creator tool, flash drive and dvddl, all fail to boot completely...

    ASUS has pretty much sat on its **** for 2 months and apparently will only take action once EVERY owner of a G703 series is stuck in reboot/re-update/reboot/roll-back/return-to-start loop... worse than Ground-Hog Day...

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  2. Anonymous
    2021-09-25T18:31:48+00:00

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  3. Anonymous
    2021-09-25T18:25:49+00:00

    Definitely a platform problem, not just with Win11, but Win 10 21H2 as well.

    My open ticket with ASUS Support keep coming back and saying "oh, Win 11 isn't out yet" (it has been released, as system now show full Win11 ready for download, not insider, but actual Win 11...

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  4. Anonymous
    2021-09-25T14:29:43+00:00

    There is another official MS insider ISO that you can try to boot from, 22454.1000 is now available to download from the MS insider site, check it out. Also that fits on a FAT32 USB flash because the install.wim is smaller than 4GiB.

    Image

    Just tried the Windows 11 Insider Preview 22463.1000 (rs_prerelease) with the the same result: hangs at ROG logo after reboot.

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  5. VARADHARAJAN K 9,726 Reputation points Volunteer Moderator
    2021-09-25T13:35:43+00:00

    That error some times cannot be solved, I can't say exact root causes , problem's could be arised from driver files , windows files or from softwares.

    Even though I too received two times same error messages.

    But I did clean installed of previous windows and then upgraded windows 11 before installing needed third party softwares

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