Insider Dev Builds of 21H2 and Windows 11 fail to boot on an Asus ROG G703GXR

Anonymous
2021-07-03T19:52:10+00:00

I've tried just about every release of 21H2 as well as the new release of Windows 11.

So far, they all react the same way.

Download works fine.

Update during restart works fine.

If further updates need to install, that boot sequence works fine and updates continue to install.

Once it reboots with no further updates to install, the post finishes, there is a bit of disk activity after the post before the spinning circle of dots would normally appear.

That is as far as the boot goes.

It just hangs there, indefinitely.

I've left it sit there for over 48 hours to no avail.

My only recourse is to physically power off the laptop, wait, turn back on and the upgrade is rolled back to the 21H1 installation I am running from the insider beta channel.

The G703GXR is a desktop replacement laptop.

It runs an Intel Core i9, 9980HK, 8 core (2.4Ghz to 5Ghz).

It also has an NVidia RTX 2080.

64GB RAM, 8GB VRAM

1 x Samsung 970 Pro 512GB NVMe for boot.

2 x Samsung 980 SSD 1TB (part of storage space)

1 x Samsung 860 QVO 2TB (part of storage space)

2 x Samsung 970 Pro 512GB NVMe inside ROG ESD-S1C USB-C enclosures.

I've checked and triple-checked all the CMOS/UEFI settings, trying different combinations.

I've gone as far as re-installing from scratch using the 21H1 USB ISO image (which cost me my W10 Pro for Workstations digital license when not all the devices matched the prior install).

I then attempted the 21H2 and W11 insider previews again, same hang at the same place.

What are the differences in the boot sequence for 21H2 and W11 from 21H1?

Is there a way to get any logs or debug information from the boots?

Windows Insider program | Windows Insider preview | Install, activate, and Windows update

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  1. Anonymous
    2021-08-28T07:18:01+00:00

    All drives are Samsung.

    Either NVMe or 2.5 SSD.

    4 x NVMe and 1 x SSD in a storage space, no raid.

    I have tried a fresh install with only the os drive in the system, with the same results.

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  3. BryceSor 5,500 Reputation points Volunteer Moderator
    2021-08-28T04:48:32+00:00

    Can you list how your hard drives are set up please, do you use RAID and do you or have you got a WD hard drive attached or even used one at one stage.

    There are errors in the first set up log listing WD drive/s

    Going to look at your last log, but it takes hours so might take a few days.

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  4. Anonymous
    2021-08-28T04:36:15+00:00

    No change, same result.

    Is it remotely possible that the 21H2 and W11 boot loaders are ignorant of the Intel(R) Chipset SATA/PCIe RST Premium Controller???

    This machine has that controller, no problem with Windows 11 22000.168 or Windows 10 19044.1200

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  5. Anonymous
    2021-08-28T04:07:57+00:00

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