Browsers crashing on 25272 to 25300 - Display Resolution Bug - Temporarily Solved

Anonymous
2023-01-05T21:10:46+00:00

Chrome, Edge & Firefox, all crash and the OS becomes unresponsive, I can't recover it unless I shutdown.

Anyone else seeing this?

Update:

A temporary solution is to use recommended display resolution or change to MS basic display driver.

Known issues

[NEW] We’re investigating reports that some Insiders are experiencing freezes when using the browser and certain other apps after the previous Dev Channel flight.

Update:

I added build 25290 to the tiltle because even though the blog calls it fixed, some users are still experiencing this bug.

Fixes[General]

  • Fixed an issue causing some Insiders to experience freezes when using the browser and certain other apps in recent Dev Channel builds.
Windows Insider program | Windows Insider preview | Performance and maintenance

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

0 comments No comments

135 answers

Sort by: Most helpful
  1. Anonymous
    2023-01-31T04:54:43+00:00

    Here I have all 3 browsers, Edge, Google Chrome, Firefox open.

    Plus the setting screen showing the recommended resolution 3840 x 2160. No problem. 🤷‍♂️

    Any other resolution fails. 🤣🤣

    Was this answer helpful?

    0 comments No comments
  2. Anonymous
    2023-01-31T04:34:07+00:00

    The monitor comes with the laptop. It worked with the recommended resolution of 3840 x 2160 before the 25272 Windows Update.

    In addition, reproducing videos often finish crashing the browser or causes weird behaviors.

    Hi Cristian,

    That is strange, I have 3 machines with 4K screens, and they all work fine with the recommended resolution of 3840 x 2160, but they all fail with any other resolution. Exactly the opposite of what you are describing. 🤷‍♂️ I use a scale of 150%.

    Nvidia Driver 528.24, RTX 2060, RTX 3060, RTX 3060 Ti.

    Image

    Also, I have a very old MSI laptop with Nvidia GTX 670M with driver 391.35 Dated 3/23/2018 and Max res of 1920 x 1080 same as recommended, and that never fails with any resolution I try. 🤣🤣

    Was this answer helpful?

    0 comments No comments
  3. Anonymous
    2023-01-31T04:15:38+00:00

    The monitor comes with the laptop. It worked with the recommended resolution of 3840 x 2160 before the 25272 Windows Update.

    In addition, reproducing videos often finish crashing the browser or causes weird behaviors.

    Was this answer helpful?

    0 comments No comments
  4. Anonymous
    2023-01-30T16:37:16+00:00

    i have a surface pro 4 with this same issue

    i just thought it was my SP4 untill some put this on a page id opened for advice

    Same issue with my SP4

    Changing the resolution to anything but "recommended" worked for me.

    Still buggy screen issues as Windows gives a weird "overlays" of my Edge browser, which "fade away" when I move the coursor to the edges of the screen.

    Changing the Hardware accleration - as mentioned in another Thread did not work for me.

    Was this answer helpful?

    0 comments No comments
  5. Anonymous
    2023-01-30T16:33:53+00:00

    Cristian,

    I was not asking the max resolution of the Nvidia adapter/driver, but the one of the actual screen.

    If the screen cannot support the recommended resolution it is not going to work.

    In your case, as a temporary workaround use the suggestion on page one.

    Uninstall the Nvidia driver and use the Microsoft basic display driver supplied by windows.

    Then wait for a fix from Microsoft on future Builds. 🤷‍♂️

    Was this answer helpful?

    0 comments No comments