Sync issue in Mail app

Anonymous
2021-09-09T15:14:12+00:00

Windows Insider Dev build 22449.1000. The Mail app is failing to download any messages with the error code 0x80090001. I have tried deleting the email account and entering it again but still the same result. Wi-Fi connection is functioning normally and email via the web browser functions normally.

UPDATE

Now installed new Dev build 22454.1000. The app still does not sync but now no longer shows an error message.

I have tried adding the email account using advanced settings but still no luck.

The same email account works fine on my other computers running both windows 10 and windows 11

*********Original Title : Mail app not working*****

Windows Insider program | Apps on Insider preview

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

0 comments

55 answers

Sort by: Most helpful
Most helpful Newest Oldest
  1. Anonymous
    2021-10-27T21:57:32+00:00

    my new feedback:

    https://aka.ms/AAefzz5

    I have added to your feedback

    Was this answer helpful?

    0 comments
  2. Anonymous
    2021-10-27T21:13:19+00:00

    my new feedback:

    https://aka.ms/AAefzz5

    Was this answer helpful?

    0 comments
  3. Anonymous
    2021-10-27T20:35:08+00:00

    I even fully removed the mail app, reinstalled it and tried 4 IMAP accounts, my main account with Hover, and 3 Comcast.net accounts. They all save, but will not sync!

    Was this answer helpful?

    0 comments
  4. Anonymous
    2021-10-27T20:10:28+00:00

    Dev 463 was out yesterday, have you tried it with the Mail app?

    I'm currently on the last beta build.

    No difference unfortunately. Still no mention of the problem in the release notes either.

    I was on Win 10 19043 and just did an install upgrade to the new Dev build 22489.

    Still having the same exact problem, that my IMAP Email account will no longer Sync.

    Resetting the Mail app does not fix it.

    This issue only appears to be with the Dev builds, as the regular Win 11 Release/PreRelease/Beta builds are working fine with the Mail app and my IMAP account.

    Was this answer helpful?

    0 comments
  5. Anonymous
    2021-09-23T20:16:45+00:00

    Dev 463 was out yesterday, have you tried it with the Mail app?

    I'm currently on the last beta build.

    No difference unfortunately. Still no mention of the problem in the release notes either.

    Was this answer helpful?

    0 comments