Bing rewards disappeared

Anonymous
2025-01-10T15:55:51+00:00

I went to my bing app to access rewards and the pinned screen was no longer visible and I could not “find” bing rewards. Could not do check in or searches for points.

Bing | Microsoft Rewards
Bing | Microsoft Rewards

A program that grants points for using Bing search, which users can redeem for gift cards, sweepstakes entries, or charitable donations.

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

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  1. Anonymous
    2025-02-14T17:39:00+00:00

    so sick of this, it is gone again

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  2. Anonymous
    2025-01-15T23:46:26+00:00

    I did stay in touch with Microsoft on this one. The issue was resolved on Monday Jan. 13.

    There was no explanation as to what it was other than, "there is a trouble ticket created for this issue" and as such "my report was considered closed.—Even though I submitted numerous requests and reports.

    I also noted I used to work for Adobe as a beta tester and we flushed out many an issue before any version was released. I highly recommended Microsoft ask us, the loyal rewards customers to beta test rewards in the future. It creates a robust release, MS gets immediate feature value feedback, and it builds user loyalty by engagement.

    Summary, rewards is working again, beta testing among loyal rewards users is highly recommended.

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  3. Anonymous
    2025-01-15T20:29:43+00:00

    Is it working for everyone still? It wasn't working Monday and then started working again yesterday (Tuesday) - when I woke up today (Wednesday) it has vanished again from the bing app this morning and hasn't returned all day meaning i've had to use the website.

    Just curious if others had the same problem today?

    Thanks

    Yes, it magically showed up in my Bing app after I contacted support...even though the support ticket wasn't closed.

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  4. Anonymous
    2025-01-15T19:41:05+00:00

    Thanks for the replies... you wouldn't believe it - I reinstalled the ios app and then it came up and told me that microsoft rewards is not available in this country or region (UK) ... which I thought was odd. Before reinstall the whole rewards section had disappeared from the app.

    Turned off norton VPN and it works. So the failure today was me using norton 360 on my iphone :'(

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  5. Anonymous
    2025-01-15T19:30:00+00:00

    It’s still working for me in both the Bing app and in Edge

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