Why won't microsoft rewards let me redeem anything?

Anonymous

I have plenty of points saved up to go and use them in a sweepstakes, but every time I click on a reward to redeem from the redeem page, it just takes me back to the redeem page, like it just reloaded the page instead of taking me to confirm the reward. This happens with every single reward. I just want to redeem my points but for some reason I can't on this account, I've used my brother's account as well to test this and his works fine but mine is bugged for some reason. Is there any way to fix this?

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57 answers

Anonymous

2023-02-05T11:19:17+00:00

i have contacted microsoft about 5 times and they have done nothing
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Anonymous

2023-05-07T22:51:55+00:00

Same here. No replies from support either.
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Anonymous

2023-06-12T15:44:46+00:00

I have this same issue, contact Microsoft six times about this and no fix. All they do is give you the run around and do nothing to help you correct the issue.
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Anonymous

2023-05-15T23:06:43+00:00

I am absolutely having the same issue. I've made three support tickets and haven't gotten a response at all, either. It's been going on for at least a week now.
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Anonymous

2023-01-24T18:04:25+00:00

i am in the same boat, came to this form for answers. Anyone know how i can fix it, its tuesday and i wanna redeem a reward!
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