There’s an issue with your account or order

Anonymous
2023-04-26T16:35:09+00:00

Very disappointed with Microsoft rewards, I have enough points to redeem for a gift card and it says

There’s an issue with your account or order Please contact Microsoft Rewards customer support for assistance.

I contacted customer support over 3 weeks ago and haven’t received a reply even though it says you will get a response within 24 hours. Please can someone sort this out, I have redeemed in the past and has no issues but now I can’t redeem anything which isn’t fair on me.

Thank you

Bing | Microsoft Rewards
Bing | Microsoft Rewards

A program that grants points for using Bing search, which users can redeem for gift cards, sweepstakes entries, or charitable donations.

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

0 comments No comments

101 answers

Sort by: Most helpful
  1. Anonymous
    2023-06-19T10:19:57+00:00

    have enough points to redeem for a gift card and it says

    There’s an issue with your account or order

    Was this answer helpful?

    0 comments No comments
  2. Anonymous
    2023-06-19T10:07:59+00:00

    There’s an issue with your account or order

    Was this answer helpful?

    0 comments No comments
  3. Anonymous
    2023-06-18T19:07:58+00:00

    I have enough points to redeem for a gift card and it says

    There’s an issue with your account or order

    Was this answer helpful?

    0 comments No comments
  4. Anonymous
    2023-06-18T18:24:55+00:00

    Same issue here. I'm trying to redeem some robux and it won't let me.

    Was this answer helpful?

    0 comments No comments
  5. Anonymous
    2023-06-18T08:33:23+00:00

    yeah I strongly agree

    Was this answer helpful?

    0 comments No comments