I have access to the new Bing but cannot use the chat function in Bing on Edge

Anonymous
2023-03-07T16:23:22+00:00

I joined the waitlist about 10 days ago and got access a few days ago. However, when I attempt to use Bing chat in Edge, it always pops up a screen and tells me that "Chat mode is only available when you have access to the new Bing." I have signed in with the account to which the access has been granted. How do I resolve the issue?

Bing | Get started | Search tips and techniques

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  1. Anonymous
    2023-04-08T21:59:26+00:00

    Ditto (04/08/2023)

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  2. Anonymous
    2023-04-08T04:03:27+00:00

    Thank you for your messages. I am using on my phone and I couldn't use Bing chat. It's really frustrating now. It's been a long time, I couldn't use Bing chat. So what should I do now?

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  3. Anonymous
    2023-04-08T03:32:54+00:00

    Thanks for your message. I too managed to get rid of the problem on Windows 11: I removed all Edge cache and cookies, closed Edge and deleted all Edge processes, re-started my computer, created a new Microsoft (Bing) account and logged into it and then it worked. 👍

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  4. Anonymous
    2023-04-07T21:07:40+00:00

    sane with me, i cant find the email, but it lets me into* the chat

    * not actually letting me into chat but keeps looping around

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  5. Anonymous
    2023-04-07T21:04:16+00:00

    i tried this and it just wont let me sign in, any help?

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