I have access to the new Bing but cannot use the chat function in Bing on Edge

Anonymous
2023-03-07T16:23:22+00:00

I joined the waitlist about 10 days ago and got access a few days ago. However, when I attempt to use Bing chat in Edge, it always pops up a screen and tells me that "Chat mode is only available when you have access to the new Bing." I have signed in with the account to which the access has been granted. How do I resolve the issue?

Bing | Get started | Search tips and techniques

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  1. Anonymous
    2023-04-01T16:52:58+00:00

    I have the same problem. I did not get email regarding receiving access to bing, but the prompt itself says "You're in! Welcome to the new Bing!". And after I click Chat Now I get navigated to chat and see the same prompt again.

    I have the same problem.

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  2. Anonymous
    2023-03-31T08:33:59+00:00

    The same issue, but after removing the cache it says you are on a waiting list, even though I had access earlier.

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  3. Anonymous
    2023-03-30T08:42:27+00:00

    I have the same problem. I did not get email regarding receiving access to bing, but the prompt itself says "You're in! Welcome to the new Bing!". And after I click Chat Now I get navigated to chat and see the same prompt again.

    i have the same problem! have you solved the problem? i suppose it might be the case that there were too many trying to get into the chat that caused this problem.

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  5. Anonymous
    2023-03-27T09:02:10+00:00

    I have the same issue, what to do, did you find any solution?

    nothing yet. not using the new bing.

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