Why am I getting "Oops! Looks like you're on the go" in Microsoft Rewards?

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Anonymous
2023-05-08T07:40:18+00:00

So I'm just trying to complete my daily rewards, and I get this message. I use a VPN so I don't know if that's the problem, but I need to use a VPN because Czechia gets literally 1 daily reward A MONTH!!! And the message also sometimes pops up when I'm not using a VPN. So can someone help me get rid of the message? If not, then at least add daily rewards for Czechia daily and not monthly.

Bing | Microsoft Rewards
Bing | Microsoft Rewards

A program that grants points for using Bing search, which users can redeem for gift cards, sweepstakes entries, or charitable donations.

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

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  1. Anonymous
    2024-01-03T02:08:44+00:00

    I had the same Issue Jan 1st, 2024. and I lost my almost 300 day streak due to it thinking I was out of the country, I do not use a VPN nor have I ever, I have not left my home region for over 6 months. Just locked out and lost all my streaks due to their glitch. I submitted a request and they gave me a very standard response and said I was redeeming from out of the country then closed my ticket. No resolution, no fix. What the heck??

    Why do they refuse to acknowledge the issue, the fact that they can lock you out like this is really bad, especially when it doesn't work properly.

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  2. Anonymous
    2023-09-20T17:32:30+00:00

    Microsoft does not care! They do not provide a way of fixing this, except creating a new account. I was in a different country and have been home for 2 weeks and still have this problem after sending multiple support tickets in. It is what it is. I hope someone can correct me, if I'm wrong, but I can't seem to find any other answers.

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  3. Anonymous
    2023-05-26T21:57:49+00:00

    Same issue here, except i've never done this Spin the Wheel challenge.

    I'm in the United States - English and I'm in the United States speaking English and I can no longer earn or redeem Bing points. No VPN.

    Same exact issue for my account - no VPN was used, just all of a sudden when I went to Edge to see if there were any available daily rewards left for me to do for point and had the "Oops! Looks like you're on the go" message on the rewards point balance page. The URL the message provides just links to the this-is-everything-we-make-terms-dumped-together-all-in-one page which is just about less helpful then not answering or providing a link at all.

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  4. Anonymous
    2023-05-14T06:42:47+00:00

    Looks like you are on the go!

    Microsoft Rewards points are only redeemable in the country/region they are earned in

    Redeem ke opsan nhi dikha raha hai

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  5. Anonymous
    2024-01-27T01:11:43+00:00

    Same thing is happening to me, I live in American and am NOT traveling! How do I fix this?!

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