Why am I getting "Oops! Looks like you're on the go" in Microsoft Rewards?

Reported

Anonymous

So I'm just trying to complete my daily rewards, and I get this message. I use a VPN so I don't know if that's the problem, but I need to use a VPN because Czechia gets literally 1 daily reward A MONTH!!! And the message also sometimes pops up when I'm not using a VPN. So can someone help me get rid of the message? If not, then at least add daily rewards for Czechia daily and not monthly.

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

0 comments

176 answers

Anonymous

2024-01-08T00:37:18+00:00

I have the same issue. at risk of blowing my 161 day streak!
0 comments No comments
Anonymous

2023-12-10T06:10:55+00:00

I was finally able to get Microsoft to fix this somehow. About 2 months after being back I was able to get rid of the error message, after continually contacing Microsoft/Bing support and letting them know of the issue over and over.
0 comments No comments
Anonymous

2023-12-10T01:30:47+00:00

What kind of a **** answer is this? Most phones and now ISP include VPN services. Your answer is extremely ignorant.
0 comments No comments
Anonymous

2023-12-07T16:15:25+00:00

I did not any type of the vpn to collect the microsoft rewards. My I'd made almost 3 months and i have do my microsoft points is more than 13000 but it can't reddem I tried to reddem after 1 month but it shows opps you are like on the go . Please fix the problem I want to redeem I wait this for about 3 ,4 months
0 comments No comments
Anonymous

2023-10-06T16:29:38+00:00

I changed my VPN too Norton VPN and the problem went away. If you buy for a year it is $5.00 a month. What a bargain.
0 comments No comments