A program that grants points for using Bing search, which users can redeem for gift cards, sweepstakes entries, or charitable donations.
The same happened to me. Microsoft is refusing to acknowledge the problem. No VPN. I am in the US. When you tell them the reply is you must be either in foreign country or are using VPN. What is all this AI hoopla about AI when your systems cannot even handle basic data? It is apparent that the wrong status reports come from AI. Perhaps old-fashioned customer service would do. Your AI is just confirming that the WRONG answer it has is the RIGHT answer even if it is not. Then it learns from the experience and just makes wrong presumptions about more and more accounts. This phenomenon is becoming more and more common with big companies that blindly rely on AI without making corrective steps.