A program that grants points for using Bing search, which users can redeem for gift cards, sweepstakes entries, or charitable donations.
Quite honestly, it appears that the Microsoft Rewards team does not care about its customers; the program or rectifying the matter when its presented to them. Seemingly many of us have reached out to support personnel regarding the concerns presented here only to receive a canned response and closure of the ticket with out a satisfactory mitigation.
I truly think that Microsoft, the Microsoft Rewards team and all other entities involved simply would like for you to go away. One clear sign was when they reduced the point system by half. Now, at least in my circumstance, I sometimes come to the Bing browser to find less points than I did the day before. I read all of the news, complete all of the actions on the dashboard, etc.; dashboard notes 320, the points breakdown notes 290 and reality notes 145. This is a good day, sometimes reality notes I've only earned 30 points with the other two sums in the same range. So it seems "Microsoft" is point blank frustrating everyone into submission in order to avoid any kind of payout.
Is this a case for a class action suit?
Sadly, I don't have enough points to pay for that through this program.
P.O.'d