Attempting to reconnect... Everytime when I try to use Integrated Copilot on Windows 11

Anonymous
2024-01-08T15:08:31+00:00

Hi, I am a user of Dev Channel of the Windows Insider Program. I love the features but I am facing an issue that whenever I open the integrated copilot of windows 11 it doesn't work always shows some errors like trying to reconnect, attempting to reconnect etc.

Bing | Other
Bing | Other

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  1. Anonymous
    2024-01-21T11:47:29+00:00

    Attempting to reconnect.

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  2. Anonymous
    2024-09-30T08:01:44+00:00

    I have the same issue with one computer, but not Android Phone or Tablet on the same network. Same issue at home network, work network, and vpn from home to work. It works very (very) occasionally and primarily hangs on "Attempting to Reconnect". I did not have this issue until about a week ago. I restarted the computer, and it worked one time before hanging on the same message. My personal computer also works.

    UPDATE: I found a fix on another thread.

    The steps I used to resolve the problem were, as already described above (refer to image):

    1. In EDGE, go to Bing.com webpage and make it the active tab in Edge prior to the steps below.
    2. Press F12 for Dev Tools (Edge asked if I wanted to open Dev Tools instead of automatically doing so)
    3. Display the Application tab in the Dev console (for me it was located as a "tab" in the upper right of new Dev Tool window.
    4. Open the cookies panel on the left browser. There should be a expand cookies to get to individual pages such as bing.com.
    5. Click on the https://www.bing.comnode
    6. Click the clear cookies button(next to the filter on the top row of the window) or right click the bing.com node in the Dev file browser on the left of the dev tool window and select clear.
    7. Press CTRL+F5 on the Copilot page or 'Refresh' at the top of the Windows Copilot panel (this happened to me automatically and I had to re-sign in since the login credentials cookies were reset)

    Thanks for the tip Blaine.

    You put me on the right track to a solution that was even simpler for me:

    1. Go to Bing.com
    2. Log out
    3. CTRL+F5
    4. Log in

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  3. Anonymous
    2024-02-15T01:47:58+00:00

    I have the same problem. And it's every time I try and use Bing Copilot. It's not a problem with my network or phone or such, it's a problem with Copilot resetting the connection. Why?

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  4. Anonymous
    2024-02-19T17:51:43+00:00

    Same problem - paying for the product, and it doesn't work. Attempting to Reconnect. I am connected. It is disappointing that the MS answer is "it must be your network."

    I am running the web app in MS Edge Version 121.0.2277.128 (Official Build) (64-bit)

    Consistently beat out by ChatGPT.

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  5. Anonymous
    2024-02-15T03:31:13+00:00

    Encountered the same problem this week with Copilot Pro. Just did some tests, turns out in the same network, with the same VPN on, the Copilot app (android) and the web Copilot in the Edge browser (Windows) can work with no problem.

    Only when using the web version of Copilot in Chrome (Windows, version 121), it shows "trying to reconnect..." every time.

    Hello Microsoft?

    I remembered that Copilot was advertised to be running in all browsers?

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