Why have all of my receipts that I scan to earn points been declined?

I am not sure that microsoft is ready to get hit with a class action law suit because we seem to have all fallen for submitting our property [our receipts/data] under their false pretenses just so they can collect all of our consumer data for free without following thru on having the system that they are supposed to be accepting our receipt scan submissions on- functioning properly or adequately. POOR customer services being offered, horrible

response times, if given to some of us at all, they are depriving us of any satisfactory answers to our confusions and concerns.

NOT TO MENTION BLOWING SMOKE UP OUR ASSES BY WASTING ALL OF OUR TIMES BECAUSE THEY REALLY JUST TRYING COLLECT OUR CONSUMER DATA BY TRICKING US. Fuck that!

So whos going to be the guy to open the class action suit? 1..2...3..... Not it!

Most recently... Like in the last 3 days, I found my "open service ticket" number and replied with my updates as well and asked WHY can't the system explain WHY something is rejected.

I got a very nice response that "my concerns are very important to Microsoft and they are looking into my suggestions".

Gosh, I feel all warm and fussy inside now. NOT!

For your sake, I hope no winds pick up. Remember! Don't try and pick up a "free lesson" of any kind. 😉

Now, back to Microsoft. WHY, WHY, WHY can't they explain WHY something is "rejected". For a silly penny (in most cases) we are left to guess WHY. This must end. Microsoft... PLEASE just tell us WHY!

Same thing happened to me this week. Prior to a few weeks ago 1 or maybe 2 would be declined vs. all 6. I noticed that most of the declined receipts were mostly from mom & pop businesses. However, the last set I scanned were all major box/grocery stores & National fast-food chains. What is most frustrating is when I attempt to rescan them, and then all of the receipts are treated as duplicates.

I've resorted to scanning one receipt at a time and waiting until it is approved before I scan the next one, which is a hassle as I am walking around w/ a George Constanza wallet ready to explode.

Hello there,

While I haven't had the good luck you have, I have found that more of my scans are being accepted. Just to piss off Microsoft,

I did find my last open ticket communication and updated them that I am also seeing some improvement. HOWEVER, I did remind them that they have not been updating me like they promised AND that they still haven't added any explanation as to WHY when something is NOT accepted. This seems like a good business thing to explain.