Microsoft Rewards not giving points for PC search or Edge Bonus as advertised.

Anonymous
2023-11-20T15:42:07+00:00

I cleared cache, reset default, updated, on/off, log in/out, points not showing up 24-hrs later, no response from Microsoft Support for 10+ days after multiple attempts. Microsoft Support recognize(d) first ticket but won't respond to first ticket. Given the above information, what is the best way to solve this puzzle? A 365 Subscriber and Outlook user for decades. No X-Box.

![](https://learn-attachment.microsoft.com/api/attachments/bb3f53d6-2ddc-49af-9ee6-4b9b84d2b687?platform=QnA

Bing | Microsoft Rewards
Bing | Microsoft Rewards

A program that grants points for using Bing search, which users can redeem for gift cards, sweepstakes entries, or charitable donations.

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

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  1. Anonymous
    2024-01-23T02:10:01+00:00

    I had an issue about a month ago not being to have searches registered. This was after they took away the bonus stuff. I sent an inquiry and was told my history showed I got points...no correction, no actual comment to the question as to why it just stopped accumulating at like 80 for the day regardless of how many searches I did. Then today, it stopped at 105. So then I went onto another browser and it showed nothing and accumulated to 45 then stopped. No matter how many searches. I did all the fixes: cleared cache, signed out, logged off, restarted, cleared cache again and signed in again...and it took away the 105 points completely and went to the 45. I sent another inquiry. I had issues with Window Spotlight as well and some issue with Outlook email as well today. It was a bad day for Microsoft.

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  2. Anonymous
    2024-01-21T19:39:58+00:00

    Pois é, os meus pontos agora são somente 260! Consegui 260 pontos com recompensas, e para mim, no PC que utilizo, os pontos pararam no 60!

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  3. Anonymous
    2024-01-21T19:38:23+00:00

    O Microsoft realmente, para mim está bugado!!! Eles deviam atender à nossas reclamações na hora! Este "ATENDIMENTO" não está sendo agradável por conta de não responderem à nossas perguntas. Eu espero que isso se resolva, pois já era para eu ter recebido mais de 30k de pontos, porém, a Microsoft Rewards ou então a Microsoft Edge não estão fazendo com que eu receba estes pontos, ou seja, eles não mandam para mim a quantidade de pontos que eu tinha que ter... Agradeço se responderem à essa reclamação e à esse problema de pressa!

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  5. Anonymous
    2024-01-15T14:29:24+00:00

    You have to wait 15 minutes between searches of 20 points.Well that is how it works for me anyway.

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