Why am I not getting rewards points for searches anymore?

I have the same problem. Ckeared cookies. Cleared browser history. Logged out. Logged in. Closed browser. Repeat above in different orders about 4 times. Counts everything else. I used some points. Just Edge glitching out.

New problem: I first came here and clicked the 'I have this problem to' button. Now I am getting inundated with email notifications for it.

"Unsubscribe from the question" the emails say. Slight issue: the only option for me on here is to 'subscribe', i.e. page doesn't think I'm subscribed to it anyway.

Is this like Bethesda's Morrowind counterintuitive 'fatigue' bar where the more fatigued you are, the less tired you are? Do I need to 'subscribe' to unsubscribe..?!

I have dared to tick the box asking to be notified if someone replies to this comment. I hope I don't regret that even more...

There's no problem with the account. I get credit on Xbox for those rewards and the Game Pass quests. I get points for the news and the quizes and polls on the app. Searches is the only thing that has gone haywire. Something has changed. It's not counting searches the way it did just two days ago.

Yes that's so true I feel that our accounts have been hijacked trough either the routers we are using and the Microsoft programs in our laptops or computers. as well as the hardware of the computers since they are no longer original. it's scary you can't even trust cell phone stores no more. your phones are not even original. they fake made in China and they do sim swap. your phone either they come with work profile, engineer app and companion app already install. Before telling me im crazy. Just check it for ya self and then tell me if I'm crazy or not. because I'm starting to notice a lot of ram don

I was surprised a few minutes ago to get a reply back to the above issue already. Pleasantly surprised. For about 10 seconds. I had barely opened it and started reading them accusing me of cheating their system while telling me how valued I am as a customer when I got another email from support, closing my report. Yep, they closed it without any intent of looking into it immediately after asking me to prove my case by submitting a bunch of proof to their "secure folder" on the site. I guess that's what they call their trash bin there. There are no polite words for what I think of them.

P.S. I should mention the reason I was surprised to get a reply, this quick, is because a community member for MS informed me any report would take weeks at best to get a reply to due to the high volume of complaints. I imagine from the tone of the reply it might have been AI generated and the automatic closure of it seems like confirmation. They're probably clearing the huge number of complaints by ignoring and deleting them like this.

" Look at us ! We're fixing it ! "

Interesting. Thanks for the reply 👍

Question : 5 points ? 15 points ? Where are you that gets this ? I only get 3 points for searches on either of those. Ever.