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Yesterday my searches stopped counting after 90 points and today nothing has counted. Not for PC or mobile. Why aren't searches counting anymore. I'm ready to cancel Game Pass Ultimate, uninstall Edge, and change my default search engine away from Bing.
A program that grants points for using Bing search, which users can redeem for gift cards, sweepstakes entries, or charitable donations.
Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.
Hello! I have the same question. It's not counting the searches even from phones (iOS and Android).
I have this problem from beginning of December. I want to mention that the account is ok, logged in ok everywhere.
Thank you!
I tried all different ways but none working.
agree!!!!
My husband and I each have an account and neither of us is able to redeem our points for a $5 gift card. It took far too long to accumulate the points for the card. Each time I send a report to Microsoft I get the same BS reply about already having a support request in place so the newest request is being deleted. They never send a reply that will address how to fix these error issues. I am done with Bing and their crappy rewards program.
I am have the same issue and so is my wife. So it is MS that is doing it and wasting our time