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Yesterday my searches stopped counting after 90 points and today nothing has counted. Not for PC or mobile. Why aren't searches counting anymore. I'm ready to cancel Game Pass Ultimate, uninstall Edge, and change my default search engine away from Bing.
A program that grants points for using Bing search, which users can redeem for gift cards, sweepstakes entries, or charitable donations.
Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.
There's no problem with the account. I get credit on Xbox for those rewards and the Game Pass quests. I get points for the news and the quizes and polls on the app. Searches is the only thing that has gone haywire. Something has changed. It's not counting searches the way it did just two days ago.
I haven't heard back from support. It's still weird. I used to be able to do my searches, no problem. Now it seems completely random if I get credit or not. Most of the time not.
My name is Jonathan Deives. I'm an Independent Advisor and I'll be glad to help you today.
I understand your problem, but as this is a public forum we do not have access to account information or data. You will need to contact Rewards support so they can help you.
https://rewards.bing.com/supportIf you have more questions, I'll be happy to help.
Ok, I've done that, but do you have any idea if an algorithm has been put in place that now judges which searches count or don't count? The behavior of the system has changed drastically in the last few days.
Ok, thanks. I've done that, though.
I'm sure they'll tell me the same thing if they even respond. I don't care if they have criteria for what counts, I'd just like them to be transparent about it so I can formulte my searches better.
Hey bro the same thing is happening to me what did u do is it fixed??