The chat history of Copilot has disappeared.

Anonymous
2024-01-26T15:11:00+00:00

The chat history of my Copilot has disappeared, but I did not delete them.

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Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

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  1. Anonymous
    2024-10-14T17:33:04+00:00

    I have several messages trying to retrieve my data from the older version of the copilot

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  2. Anonymous
    2024-10-10T11:01:03+00:00

    I don't use the standalone app. I use the copilot built into Edge when I click on the new page tab and fill in a question. Normally if I do nothing Bing search answers my question. If I click the Copilot option, I get a screen to interact with Copilot AI and it lists all my previous conversations on my right. This morning when I clicked on the copilot icon instead of the usual interface, I was greeted with a good morning page, and all these square boxes listing topics? Down at the bottom was a tiny text area for asking copilot a question. That triggered copilot to make me sign into my Microsoft user account. Then it asked me what name I want to be called by, and to select a voice for copilot audio responses. After making my selections I was back to a text area to converse with AI, but the interface is still on a colorful background and none of my previous conversations are showing. Also, despite the fact that I was prompted for a voice for copilot, it answers me in text not audio. Where is my old AI copilot conversation history? I don't see a history option for copilot in the browser interface?

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  3. Sumit 44,316 Reputation points Volunteer Moderator
    2024-09-19T02:21:25+00:00

    I don't know what MSA is, any way feel free to remove as I'm convinced this is a default security limit in the corporate environment probably selected by our IT security . No use fighting it so use it as best as I can, copy paste into word often, still accept loss a few times. If I need the best results I use my personal computer and use ChatGPT which is a much better AI. Thanks

    Hi,

    MSA means your Email - Microsoft Account address you are using for Copilot. Microsoft is interested in fixing the issue so if you would send us it will definitely help.

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  4. Anonymous
    2024-09-18T23:06:50+00:00

    How is ChatGPT better when Copilot is built on it and added a ton of bells and whistles?

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  5. Anonymous
    2024-09-18T22:50:03+00:00

    I don't know what MSA is, any way feel free to remove as I'm convinced this is a default security limit in the corporate environment probably selected by our IT security . No use fighting it so use it as best as I can, copy paste into word often, still accept loss a few times. If I need the best results I use my personal computer and use ChatGPT which is a much better AI. Thanks

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