The chat history of Copilot has disappeared.

For personal accounts:

On a desktop computer browser, it will be in the right side-panel, about halfway down the page (no icon needed).

If you are not signed it, you will not see history (at least I did not when I tried in a private browsing window).

On mobile; in the Copilot App, you click the 3 horizontal lines (“hamburger icon”) in the top left, and it will show previous chats about halfway down the screen.

If you are not signed it, I do not think you will see history.

For business accounts:

Certain security things your company puts in place prevents you from being able to have history. You can’t change this in settings either. Others have addressed this in their comments.

I recommend downloading or copy/pasting into a word doc once you get an answer you like.

Hope this helps!

What does the Chat History Icon look like? Don't see it when I open the free version of co-pilot.

open your Microsoft 365 Admin portal - active users-affected user-licences and apps- commericial data protection for microsoft copilot !

then try to login in private window and test it!

I didn't do it till now because i am caring of Commericial Data Protection ! let me now if it worked !!

Hi NoteDance,

I am Bill, an Independent Advisor. I am here to help.

This is a common issue. To fix this issue, try these troubleshooting steps:

Clearing your browsing data and cookies
Signing out and signing in again to your Copilot account

cannot fin my recent searches

So, is your personal account a work or school account without you knowing it ?

Other than this, I'm sorry for you !