Why can't I gain search points for Microsoft Rewards anymore?

I missed some days and now something changed. At first I searched something and it didin't gave me points . Then I tried again but it was the same . I send a message for microsoft that something was wrong . They fixed it . But then I searched 5 things in a row they didin't gave me points again . Now I have to send a message again its just really annoying. So can ya'll fix that if I search 10 things can I still get points?

Hello, I had a 30+ day streak where I did all of my searches in the Bing app and on my Xbox and it worked just fine even with the 5-6 second cooldown up until 3 days ago. Suddenly I wasn't able to get points for any searches at all no matter how much I tried so I lost my streak. Similarly, yesterday I could only gain 15-20 points every 15 minutes, but it was very inconsistent so I ended up not being able to finish getting my points leaving me several hundred behind. Today I can't get any search points at all again. Did I do something wrong? It feels like I've been banned or something.

llllll

Yeah, Microsoft is banning us for no reason or something.

Same problem here?

My apologies on this and aside from your console, you can check and try to use a different browser on a PC and see if this will help out and download the Microsoft Rewards extension as well and if there will still be an issue then you can also submit a ticket via the link below to the rewards team for them to check on your account as to why this is happening as this is a user to user forum and therefore we do not have inside access to be able to cross check this from our end.

https://go.microsoft.com/fwlink/p/?LinkID=823675