This browser is no longer supported.
Upgrade to Microsoft Edge to take advantage of the latest features, security updates, and technical support.
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(128, 8%, 22%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EA%3C/text%3E%3C/svg%3E)
It was there the day before yesterday and I had done till week 2 day 6 but when I opened the rewards section on day 7, it was missing. I have already tried clearing of cookies and terminating the app in the task manager but it is still not showing.
A program that grants points for using Bing search, which users can redeem for gift cards, sweepstakes entries, or charitable donations.
Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.
can you post the link please, it's not showing for me.
support are diabolical, they've not replied to my complaints.
I am missing
points
1000 - Puzzle
500 - Install Defender
500 - login bonus
1000's lost streak
ITS BACK.... Ive noticed that others have posted a return and checked mine today to see that has indeed returned from where I left off.
The other thing to note is the reduction in all other opportuties to gain points. most extras give you 1 point instead of 5 or 10 so progress will be solower but I will going for the time being.
Good luck to everyone who is still waiting and I hope this post is good news that you may have soon too.
It's back for me too but greyed out stating we will be back soon, pieces look like they are there but streaks zeroed, no points have been added to replace whats lost yet.
I had the same problem so I raised a reuest with rewards support.
I got this nice reply this morning.
“We're always testing new ideas to try to improve your Microsoft Rewards experience. A portion of users may see a different set of features that will be optimized and eventually will be made available to everyone.
As a courtesy, we have added the missing 1000 points to your balance. We appreciated your engagement with our offers”
So MS can sometimes own up to mistakes.
It might be worth everybody trying it.
Same problem. Was almost done with the puzzle pieces, needed one more and poof it disappeared. Between this and the nerf to all the points makes me want to leave after nearly 20 years of using Microsoft/Xbox. Seems every decision hurts the loyal customer/user the most.