Surface Go 3 with SIM Card - data usage completely incorrect

In South Australia, Australia - if that makes any difference.

Using a Surface Go 3 with a data-only SIM card (no wifi usage). Have set up a metered connection and am attempting to monitor my data scarlet apk usage as per the instructions here.

However, the data usage is completely incorrect (and sometimes will go down?). For example, as of today, there are 7 days left in the month for my data plan. My data usage says I've barely used 300MB (wrong); my data plan (Belong) says I've used over 75GB (correct). The data usage is set up correctly for the day that it "refreshes" for the month. There's also been occasions previously where it's shown a higher number, then later in the month a lower number (like it's forgetting?)

Why is it not correctly monitoring the data usage?

Has anyone in South Australia experienced issues with data usage monitoring on a Surface Go 3 with a data-only SIM card, specifically discrepancies between the device's readings and the data plan provider's statistics?

In South Australia, Australia - if that makes any difference.

Using a Surface Go 3 with a data-only SIM card (no wifi usage). Have set up a metered connection and am attempting to monitor my data usage as per the instructions here.

However, the data usage is completely incorrect (and sometimes will go down?). For example, as of today, there are 7 days left in the month for my data plan. My data usage says I've barely used 300MB (wrong); my data plan (Belong) says I've used over 75GB (correct). The data usage is set up correctly for the day that it "refreshes" for the month. There's also been occasions previously where it's shown a higher number, then later in the month a lower number (like it's forgetting?)

Why is it not correctly monitoring the data usage?

I have set up a metered connection and followed the instructions provided by Microsoft to monitor my data usage accurately. However, I am experiencing significant discrepancies in the reported data usage, leading to confusion and frustration. To provide some context, I am located in South Australia, Australia, but I am unsure if the region has any relevance to this issue. There are 7 days remaining in my data plan cycle, according to my provider (Belong), which confirms that I have used over 75GB of data. The data usage displayed on my Surface Go 3 indicates that I have only consumed a mere 300MB, which is clearly incorrect.

Hi Ash P.CWT!

We haven't heard from you in 72 hours, so we will consider your issue resolved. If you do need further help, please create a new thread to discuss your concerns through this link: Create a new question or start a discussion (microsoft.com) as we will not be monitoring this thread going forward.

Thank you for understanding.

Regards,

RodelioP.