Hi Paul Ledbetter,
Thank you for reaching Microsoft Community.
We understand your desire in getting a replacement ear covers for your Surface Headphones 2. As much as I'd love to help you with this it's just that we don't have enough tools here in the community to proceed. Any replacement process is beyond our support boundaries here in the community. We recommend reaching out our live support team for further assistance. You may reach them by following the instructions below.
- Go to Contact Us - Microsoft Support
- Choose how you would like to get support for your Surface device.
- Type in the problem you need help with.
- Look at any available solutions offered and select Contact Support.
All the best!
Kind regards,
Lavenia