How to turn off Surface Pro monitor only WITHOUT it sleeping?

Anonymous
2013-06-25T07:44:51+00:00

I've read many question posted similar to this.  The truth is none of them answer it. Let's change that or at least get Microsoft to do something about it. Every other computer in the world can do this...why not the surface pro!!! I see the exact behavior occur that I desire when I go to second screen only option...but it doesn't stay there.  For obvious reasons....we need a new power option! Does anybody know how to effectively "yell" at Microsoft?

***Subject edited for clarity by the moderator.***

Surface | Surface Pro | Install and update

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Anonymous
2013-09-19T00:48:23+00:00

Greetings Mark,

The best option available, is while the Surface is connected to a second monitor, to set it to "Second screen only".

You can do this by:

  1. Swipe from the right
  2. Touch Devices
  3. Touch Second Screen
  4. Touch Second Screen only.

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  1. Anonymous
    2016-02-27T07:33:18+00:00

    "...Most Windows laptops have separate options for Sleep (after x minutes) and Turn Off Display (after y minutes). On the Surface Pro 3, those settings are inexplicably intertwined--change one, and you change the other..."

    It's clearly a case of quantum entanglement :-))

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  3. Anonymous
    2016-08-25T06:36:26+00:00

    that doesn't work even setting it to never sleep it just goes to sleep whenever the screen is set to go off

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  4. Anonymous
    2016-08-25T06:44:02+00:00

    Hi there JordanLance

    Thanks for reaching out and I apologize for any frustration you are having.  To make sure I understand what it is you are looking to do with Surface, I'd like to clarify a few things.  First, are you wanting to turn the screen off, but continue running items in the background, like music?  Second, are you having issues with projecting to a second screen, in that Surface only projects to a second screen for a short amount of time?

    Thanks in advance for following up!

    Kindest Regards

    We need auto display off time (or dim enough to be not a light in a dark room) that doesn't also put it to sleep until pressing sleep button or the sleep time is reached. forget about second monitor, need this for primary, for instance, to play music without also acting as a nightlight.

    SP4 is still having this issue!!!

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