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I think I may have had this issue before and it just solved itself. However, my Surface Pro 4's screen has recently began to shake/shudder up and down while it is idle. If I am watching a movie, typing, or even moving the cursor it is fine just not when it is idle. It happened after I needed to render quite a few videos consecutively with Adobe Premiere Pro.
Has anyone else had this issue? Is it a software/firmware issue, or hardware? I am worried that it is going to begin shaking while I am not idle and that will become increasingly frustrating while editing.
Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.
I have had the same issue for a while. Unfortunately we committed the mistake of dishing out a lot of money for the Surface pro. I thought that having hardware and software from the same company would make it easier to resolve such issues. However that clearly isn't the case. Next upgrade will definitely not be a surface.
have the ms support team fix this issue?, my warranty expired on june 2017, and I'm so frustrated with this terrible shaking screen.
my sp4 will start dancing after 10 minute when using OneNote, or 1 hour watching movie, or 2 hours while opening the pdf and edge, and even when just keep it in standby mode.
I've tried many different solution, it can solve the issue temporarily but not fix permanently . now I cant work using sp4 continuously, effectively maximum 30-45 minutes until the screen start shaking again. Hopefully its not a hardware issue and ms team can give a confirmation either it is a hardware or software/firmware issue
Rizza,
As hundreds of affected users have already confirmed, the Software Repair tool does not fix the failing Surface Pro 4 displays.
Please stop pushing us around and make an actual effort to fix this problem! How much longer must we sit around with these unusable devices?
This issue has been plaguing me since I got my preordered SP4. Sending it back for exchange only gets you another set which eventually turns faulty over time. I've tried numerous fixes but they don't work. I also treat my electronics with care so it's definitely not a problem with misuse.
I'm on to my 3rd set now, and my warranty's expired, but I'm still getting screen shakes. I've never had so many problems with a laptop before and I really regret getting the SP4 because of its constant issues. Let this be a cautionary tale for anyone looking to buy a SP4. What a disappointment, Microsoft.
is it shaking or flickering?
