Surface Pro 2017 turning off or hibernating randomly!!!

I have the exact same issue. Infact my surface just did this about 10 minutes ago while I was trying to research the problem. DOesnt matter what I am doing it will just randomly hibernate itself. When I wake it back up it returns to where I was. Very annoying. Just spent good money on upgrading to Surface from a MacBook. Wonder if I should be going back to Mac if Microsoft have strange issues like this. I thought the Surface was supposed to be a reliable device.

I'm sure they are looking at this (but they don't announce fixes until one is

actually available). If it were ME, I would return the device and repurchase

(don't exchange). If you are in the US, one of the physical retail Microsoft

Stores MAY have the model you purchased in stock and if they do, they would

exchange for you there. The list is at

https://www.microsoft.com/en-us/store/locations/ - you should call ahead and see

if they have the model in stock.

My new Surface Pro isn't doing this (at least not yet).

>>Any plans on Microsoft fixing this ? looks like I will need to return the device

Any plans on Microsoft fixing this ? looks like I will need to return the device

Yep, I have the same exact issue with my surface pro 256/8/i5 with the keyboard cover. It is annoying me with how it is putting itself to sleep all the time. Even when I am in the middle of typing sometimes! Seems like it is more likely to happen after a real reboot, and then it seems less likely to happen a subsequent time. (I think. There doesn't seem to be much rhyme or reason for why it is happening. It probably has happened 8 or 10 times to me so far since I got it last week.) I have set all my power options to turn off/sleep to "NEVER" and I disabled the checkbox to "save me power when my device knows I am away." Doesn't seem to make any difference. I see 2 different scenarios in my event log for this. One is when it puts it to sleep, and another time is when it puts itself into "connected standby". Here are the two kinds of "Events" and "Reasons" that I am getting:

Information 6/18/2017 11:08:46 AM Microsoft-Windows-Kernel-Power 506 (157) "The system is entering connected standby Reason: Idle Timeout."

Information 6/19/2017 8:35:41 PM Microsoft-Windows-Kernel-Power 42 (64) "The system is entering sleep. Sleep Reason: Application API"

Note #1: The reason the display brightness is changing by itself (even if you have it set not to) is because of some intel thing called "DPST" and you can turn it off with a registry setting (although it may not be straight forward, since the setting for it is just one bit in a DWORD so if your settings aren't the same as on this link, you might need to do a little bit of bitmask math.)https://mikebattistablog.wordpress.com/2016/05/27/disable-intel-dpst-on-sp4/

Note #2: There is a registry setting to turn off "Connected Standby" which may help the situation (but probably wont

help the "sleep" scenarios.) The directions for that are here: http://windowsitpro.com/windows-client/disabling-windows-connected-standby

Note #3: When I contacted Microsoft support about this, their suggestion was to give me a link to reinstall all my drivers. I did that, but it had no effect on the situation. 

The registry tweaks in the links above make the situation a little less bad, but there is still a problem. I hope Microsoft can issue a Hotfix for this quickly! Or else I might consider having to return my new Surface Pro while I'm still in my 30 day return-window.