Surface Pro 2017 turning off or hibernating randomly!!!

I am experiencing the exact same conditions as Frog675.  I am using the Model SP i5/8Gb RAM/256Gb drive. I too have had the random hibernation issue occur several times and the "light screen light bleed" along the bottom of the screen.  

In my case, I have returned several of these with the same exact problems -- light bleed and hibernation issues.  However, I am not willing to pay a premium for this device and tolerate the light bleed issue or hibernation issue.  The hibernation issue is probably a difficult issue for the engineers to fix, however, I am willing to believe MS will likely fix it via a firmware or software update.  

I, like Frog675, may simply get a refund, wait for a month or more for newer batches of devices to come out, and then repurchase; I want this amazing device.  Whoever is manufacturing these devices for MS somehow messed up.  

In defense of MS, I will say this.  I have bought over 50+ Surfaces over the last couple of years and have found the quality of the Surface line unquestionable outstanding.  Apart from these problems, I have had the lowest problem/failure rate with the Surface line than I have had when compared against any other manufacturer (for devices I've purchase for my organization).  Also, MS's customer service in both the physical MS Stores and the online store has been unquestionably outstanding.  

I, too, hope MS fixes this soon.  This latest new Surface Pro is an amazing machine and is quite an engineering feat.  They just need to get these technical issues addressed and this machine -- the New Surface Pro -- can be considered the best in its class, period.

Try this as a workaround that should (hopefully) stop the random hibernation / shutdown.  The following will disable hibernation through the command line interface:

• Start an elevated command prompt (in the search bar on the task bar type "cmd" and right click "command prompt" and select "run as administrator")
• At the prompt type "powercfg /h /type reduced" (exactly that text without the quotes) - this command actually reduces the size of the hiberfile so that traditional hibernation doesn't happen and it is used only for hiberboot.  Alternately you can turn off hibernation entirely by typing "powercfg /h off"
• If you used the first command to change to the reduced hiberfile size, you'll get a response showing the new size of the hiberfile.  If you instead turned it off, you won't get any confirmation
• Close the command prompt window

This has worked for me for about a day, which is admittedly not enough time to confirm this is a valid workaround, but I figured I'd post this so others can try the same and report back.

One thing to note - this essentially disables hibernation, so you'll lose some of the power saving benefits you get while hibernating, but standard sleep mode works pretty well on the Surface Pro.  I'm thinking this is better than the Surface Pro randomly shutting down in the middle of what you are doing until Microsoft comes up with a real solution.

I've included a screen clip of a sleepstudy report over the last 5 days.  You'll notice that over the last 24 hours or so there are no breaks in the line, which indicates my Surface Pro has not shut down or hibernated since I first ran the command.  Over the previous 4 days you'll see a lot of shutdown/hibernation periods (indicated by the line breaks), some of those are random some normal.

I had the same issue of seemingly random hibernation when working on battery.  No issues when plugged in.  Was using it with a keyboard.  Model i5/8Gb RAM/256Gb drive.  It was an early batch (pre-ordered) so have returned it within the 30days' window via UPS.  Once I get the refund I will decide when to repurchase (and where from) depending on the Microsoft online store returns experience.   My device also had screen light bleed along the bottom that I was prepared to live with, but I can't live with random hibernation as this is a work device. 

Having seen a few people experience the same issue on a repurchased device, I am somewhat wary of rushing in to buy another too soon, as I imagine a lot of people are.  I would feel more confident if Microsoft would fully acknowledge the issue as well as how widespread it is.  

Fingers crossed for MS fixing this soon, as it is otherwise an amazing device.

I've also had this problem on my New Surface Pro with M3 processor. It's only on battery power that it happens. I've used it plugged in exclusively the last few days without the issue. For a brand new device it shouldn't have an issue like this out of the box, and it is clearly much more widespread than people are letting on. I bought on 6/17. I had issues with my phone battery after having it for a while where the battery had voltage issues and kept shutting off. I hope the batteries in these devices aren't problematic. Microsoft increased the battery life a lot from the SP4. I wonder at what cost?

It's a shame that it's gotten to a point that I'm scared to use it unplugged for long because I don't want to be annoyed by an unexpected hibernation, but I'm going to run on battery exclusively these next few days and make a determination if I will take it back or not. I have loved nearly everything about the Surface Pro (this is the first I've ever owned) since buying it besides this highly frustrating issue.

Yes I agree, it doesn't seem to have the hibernation issue when plugged in. I used it plugged in for 2 days and no issues. And I use it 24/7.

Before when I used it unplugged, at its worst I had about 10 hibernations within half an hour. It even decided to eject my usb. So at that instance I just switched it off and left it alone.