Surface Pro 4 won't boot to USB

Anonymous
2016-07-10T08:39:13+00:00

I have tried every instruction method I have found online to get the surface to boot from USB.

The only requirement I have seen is the USB is formatted fat32 with I have verified.  

It was made with the recovery disk creator. 

Juat at can't get it to boot to it.

Surface | Surface Pro | Install and update

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Anonymous
2016-07-11T00:30:30+00:00

If you are trying to boot to the recovery usb flash drive using the 2 button power + volume down power up that may be your problem.  That procedure does not work on my sp4 i7 and may not work on any sp4s.

 Method to boot to Recovery usb

Make sure your sp4 is shutdown, insert your usb flash drive, then hold down the Volume UP button and tap the power button momentarily, as soon as the SURFACE logo appears release the Volume UP button.  This will bring you to the UEFI configuration screens.  Go to the Boot configuration screen and make sure the "Enable boot from usb devices" is checked and that USB Storage is selected(the box will be blackened if it is selected).  To boot the usb swipe your finger from the right to left on the "USB Storage" line.  Answer the following message to boot from that device and your sp4 should boot to recovery drive.  Your usb stick should be formatted as fat32 and the recovery image should be unzipped in  its entirety to the usb stick.  Rufus is not necessary if you formatted your flash drive on the sp4.

Note that I have used both 32gb and 16gb flash drives successfully. You do not have to disable Secure Boot.

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  1. Anonymous
    2017-11-01T20:38:41+00:00

    Hey Gang - I wanted to post what worked for me since I spent hours looking for a solution. I have a USB stick that worked fine on newer SP4's but wouldn't work at all on the older SP4's. I had to update the UEFI to the current version available here: https://www.microsoft.com/en-us/download/details.aspx?id=49498

    After the update I was able to image the SP4 without any problems.

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  2. Anonymous
    2017-11-17T19:14:37+00:00

    I just had success with my Surface Pro 4 doing this with the bootable creator update USB I downloaded. The volume up or volume down buttons DID NOT WORK! 

    Plug the USB stick into the computer. I put mine into the computer itself and not the dock.

    Go to settings. Choose the one that says update and or security. Pick the restore or recovery option. (I think the wording is different on the Creator so I'm not 100% sure what mine said) From there you can choose how you want to proceed. Choose the boot from USB option. There should only be one USB to pick from. The rest of the steps are the same that is outlined in the MS directions with the exception of picking what system. I did not get that choice.

    I was actually surprised at how quickly everything went and am currently downloading/reinstalling apps and programs.

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  3. Anonymous
    2018-01-03T20:37:35+00:00

    After days of trying to help a friend reset forgotten passwords on two Surface Pro 4's, and trying and failing at many suggestions found on the web, here is what worked for me on both machines. My friend had purchased a copy of Windows 10 on USB but both devices refused to boot from the new USB stick with windows on it. Even after I went into the UEFI and set USB as the only bootable option, I also selected "None" in the Security setting (You will need to selected these settings for this to work). I also created a bootable USB stick using my Windows 10 desktop, but both surfaces failed to boot from that as well even after repeated attempts and UEFI settings. Ok here is what did work. After many in this thread mention successful boots after switching USB sticks I decided to try my own fix. I went to Staples and purchased a 32 GB Lexar S75 USB 3.0 Jumpdrive. It was on sale for $16.99 plus $1.51 tax (total $18.50). I then formatted the drive in my Windows 10 desktop (select fat32). I then copy all of the files from the new Windows 10 USB stick that would not boot on to the formatted Lexar 3.0 USB stick. I then put the Lexar USB stick into one of the Surface Pro 4's and pressed the start button.  Success.... it booted from the Lexar 3.0 USB stick and showed me the options for installing or repairing windows on the Surface Pro 4.  

    ** Remember before booting from the USB stick, you must go into the UEFI by holding down the shift key on your surface keyboard, left click on the power button on the bottom right of the lock screen, and select reset (the surface keyboard works best since  you will need the USB port for your USB Stick) when the surface restarts you will get a blue screen with several options. On the blue screen select "Troubleshoot", then Select "Advance options", then select "UEFI Firmware Settings", then hit "Restart". Once the machine restarts you will be on a screen saying "Surface UEFI".  Go to security, and in "Change configuration", select "None". Also turn off TMP. Then go down to "Boot configuration" and make sure only "USB Storage" is selected (black square check box).  Also on that screen, go to Advance options and make sure only "Enable from USB devices" is turned on. If this is done correctly you will get a red bar with a white lock on the top portion of your screen during the bootup procedure. Now hit exit and restart. Make sure the Lexar USB is inserted in the machine.

    This is the process that worked for me, and I just wanted to share all of the steps that I followed. I think it may also work with just a bootable USB that you can create from any windows computer since my problem was the machine failing to boot from any USB stick during the bootup.  procedure. The problem may be isolated to the USB stick being used. I suggest using nothing less than a 3.0 USB stick when trying to boot from USB.

    Good Luck.

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