Surface Detach Icon says Detached when it's not

Anonymous
2016-02-24T05:02:59+00:00

After installing system updates on 02/17/16 for Windows 10, the Surface Detach icon in the taskbar is grayed out and when I mouse over it, it says "Surface Detach: Detached" when it's actually attached and connected to the keyboard. Keyboard works fine but when I try to detach, I have to hold the keyboard detach button for over 10 seconds before the light turns green and I hear the detach sound. 

Also, since this started happening, after detaching, the screen no longer rotates in Tablet Mode. Tried locking and unlocking Autorotation and nothing will rotate the screen anymore.

Not sure if these two problems are related.

Surface | Surface Book | Display and screen

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  1. Anonymous
    2016-02-22T18:47:54+00:00

    Fixed it. At least for now.

    Go to Task Manager >> Surface DTX. End the task. Then go to startup. Disable. Then enable.

    Restart your comp.

    When I did that, I now get the correct status (Surface Detach: Ready to Detach).

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  2. Anonymous
    2016-02-08T02:57:37+00:00

    wait no i think i found out a way to fix it

    1. turn your surface off
    2. hold the power button and the volume up button at the same time to open up BIOS
    3. go into devices
    4. turn off usb docking port
    5. exit bios
    6. repeat steps 2-4, but turn on usb docking port
    7. go through regular restart.

    it should work now.

    congratulations

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  3. Anonymous
    2016-02-20T23:45:01+00:00

    I had this same issue after the 2-17-2016 updates from Microsoft. I found another website which said to disable "Surface DTX" from the startup. You will find it in Task Manager "Startup" tab. Once disabled I restarted, then enabled it again. Restarted the pc and now it works properly. This may work for you. Good luck

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  4. Anonymous
    2016-02-24T06:48:13+00:00

    Solved the problem. For anyone else with the same issues, resolving this problem solved both issues of not recognizing detachment and auto-rotate error.

    I downloaded the SurfaceBook_Win10_160400_2.msi file from 

    https://www.microsoft.com/en-us/download/details.aspx?id=49497

    Ran the file and restarted as prompted. Problem(s) appear to be fixed.

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