I just checked system update and the most recent version is 10 from May 5,2021. Still doing the black screen. Only open for a couple minutes. Left right. Anyone come up with solution yet?
duo goes black
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(128, 8%, 22%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EA%3C/text%3E%3C/svg%3E)
Anonymous
Can anyone figure out why one screen on my Duo Phone goes black periodically, seemed to happen after last update? Only way to get it back is to turn phone on and off!
Surface | Surface Duo | Display and screen
Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.
49 answers
Sort by: Most helpful
-
Anonymous
2021-06-12T16:44:55+00:00 -
Anonymous
2021-06-08T15:56:11+00:00 Also Jerry, I'm FTE if anyone needs more details.
-
Anonymous
2021-06-08T15:55:06+00:00 I just tried updating. It says my system is up to date but It says I have
Android version: 10
Android security update: May 5, 2021
Still having the issues.
-
Anonymous
2021-06-08T12:42:50+00:00 I installed the update when released. I have had the black screen scenario occur once since the update a few days ago. Book mode, holding upright with both screens in use.
-
Anonymous
2021-06-08T11:35:28+00:00 I still have the problem too.