Bluetooth Issues Since Surface Updates - 5 August 2021

Anonymous
2021-08-05T10:04:04+00:00

The Bluetooth on my Surface Pro (5th Gen) has not been working properly since the Surface Firmware Updates this morning. I have to restart to get it to work and then it only works properly for about 5 minutes. I have tried rolling back and reinstalling the Marvell driver. Also the Bluetooth troubleshooter doesn’t fix it. Running that troubleshooter causes Bluetooth to completely stop working. Will you please fix this urgently as it is a major issue for me?

***Moved from: Windows / Windows 10 / Devices & drivers***

Surface | Surface Pro | Network

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  1. Anonymous
    2021-08-23T10:03:43+00:00

    I have this issue too, I have a Surface laptop first gen

    Driver issues, this needs fixing urgently

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  2. Anonymous
    2021-08-23T11:17:13+00:00

    I realize this is probably the most frustrating answer possible, but no, I did not do anything. It is still working. I actually feel something like survivor guilt, and will never take my BT mouth for granted again.

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  3. Anonymous
    2021-08-23T14:43:57+00:00

    Or your BT mouse! ;)

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  4. Anonymous
    2021-08-23T15:02:27+00:00

    Could be...but I purchased a new mouse and that was not working either. :)

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  5. Anonymous
    2021-08-23T19:11:45+00:00

    I spoke too soon. After several days of normality, BT is back to working for a half-hour and then turning off, requiring a reboot.

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