Bluetooth Issues Since Surface Updates - 5 August 2021

Anonymous
2021-08-05T10:04:04+00:00

The Bluetooth on my Surface Pro (5th Gen) has not been working properly since the Surface Firmware Updates this morning. I have to restart to get it to work and then it only works properly for about 5 minutes. I have tried rolling back and reinstalling the Marvell driver. Also the Bluetooth troubleshooter doesn’t fix it. Running that troubleshooter causes Bluetooth to completely stop working. Will you please fix this urgently as it is a major issue for me?

***Moved from: Windows / Windows 10 / Devices & drivers***

Surface | Surface Pro | Network

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  1. Anonymous
    2021-08-21T22:46:31+00:00

    This is the only option that worked for me so far (deleted device PLUS uninstall driver PLUS disable Driver updates on Windows update in GP). My Avastar driver has also rolled back to the 2016 date but it's al least working. That's more than I could say for the past few days. Will post back if this breaks again.

    I have to add that I am on a Surface Book 2 - so this appears to be impacting all / older Surface devices.

    EDIT: This stopped working after 3 hours. Lasted much longer than other options, but Microsoft needs to fix this soon.

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  2. Anonymous
    2021-08-23T00:27:12+00:00

    My computer has been working fine for the last 24hours, is it possible they pushed a fix?

    Edition Windows 10 Pro

    Version 21H1

    Installed on ‎7/‎22/‎2021

    OS build 19043.1165

    Serial number xxxxxx

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  3. Anonymous
    2021-08-23T00:56:25+00:00

    What driver version do you have?

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  4. Anonymous
    2021-08-23T01:06:56+00:00

    15.68.17021.121

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  5. Anonymous
    2021-08-23T03:24:54+00:00

    Thanks! That's the version most of us are on. Did you have to take any additional steps like a newer update that got rolled out? Not seeing any more updates as yet.

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