Bluetooth Issues Since Surface Updates - 5 August 2021

Anonymous
2021-08-05T10:04:04+00:00

The Bluetooth on my Surface Pro (5th Gen) has not been working properly since the Surface Firmware Updates this morning. I have to restart to get it to work and then it only works properly for about 5 minutes. I have tried rolling back and reinstalling the Marvell driver. Also the Bluetooth troubleshooter doesn’t fix it. Running that troubleshooter causes Bluetooth to completely stop working. Will you please fix this urgently as it is a major issue for me?

***Moved from: Windows / Windows 10 / Devices & drivers***

Surface | Surface Pro | Network

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  1. Anonymous
    2021-08-18T08:39:01+00:00

    Thank you Fil. I'm sorry that you are having the same issues as us here. Could you also post the issue on the Feedback Hub, please, and/or upvote my feedback (https://aka.ms/AAdjn6t) if it fits your issue? Thanks

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  2. Anonymous
    2021-08-18T14:04:47+00:00

    I saw on my Windows Update install history this morning that a Marvell BT adapter update was applied today. Hopefully, this is the fix we have all been waiting for!

    Marvell Semiconductor, Inc. - Bluetooth - 15.68.17021.121

    Successfully installed on ‎8/‎18/‎2021

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  3. Anonymous
    2021-08-18T14:19:07+00:00

    No, that's not, unfortunately. After updating it gives same issues.

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  4. Anonymous
    2021-08-18T15:02:53+00:00

    Sorry that you had your hopes raised and then dashed, dave, but the same (i.e. a notification that the driver had been updated) happened to me about a week ago, a couple of restarts after I had updated or reinstalled the driver.

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  5. Anonymous
    2021-08-18T15:38:19+00:00

    I did #2, but I also turned off letting any updates post for 30 days. so far I have gone a whole day without losing my bt.

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