This was after another rep recommended I run the Surface Diagnostic Tool - but it was Surface 3's and later. Not Surface 2. Why do I not have a lot of confidence this will ever be fixed?
Bluetooth Issues Since Surface Updates - 5 August 2021
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Anonymous
The Bluetooth on my Surface Pro (5th Gen) has not been working properly since the Surface Firmware Updates this morning. I have to restart to get it to work and then it only works properly for about 5 minutes. I have tried rolling back and reinstalling the Marvell driver. Also the Bluetooth troubleshooter doesn’t fix it. Running that troubleshooter causes Bluetooth to completely stop working. Will you please fix this urgently as it is a major issue for me?
***Moved from: Windows / Windows 10 / Devices & drivers***
Surface | Surface Pro | Network
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198 answers
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Anonymous
2021-08-30T23:45:27+00:00 -
Anonymous
2021-08-30T15:38:53+00:00 hey. i tried this and i think it works!!
i'm from small country in asia / and even i'm not an english speaker / but i really should reply on this method.
it works. it works.
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Anonymous
2021-08-29T20:04:01+00:00 I've decided to wipe the machine and see if that works. It seems to have worked for the other guy.
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Anonymous
2021-08-28T18:17:57+00:00 I have the exact same problem, both on my Pro5 and Pro3.
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Anonymous
2021-08-28T16:56:28+00:00 Thanks for doing that, dave1013