Code (43) if I remember correctly. I did the one fix where I switched to the Generic Bluetooth Adapter. I think I am on a good roll. Only lost it once in the last half of the day.
Bluetooth Issues Since Surface Updates - 5 August 2021
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Anonymous
The Bluetooth on my Surface Pro (5th Gen) has not been working properly since the Surface Firmware Updates this morning. I have to restart to get it to work and then it only works properly for about 5 minutes. I have tried rolling back and reinstalling the Marvell driver. Also the Bluetooth troubleshooter doesn’t fix it. Running that troubleshooter causes Bluetooth to completely stop working. Will you please fix this urgently as it is a major issue for me?
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Surface | Surface Pro | Network
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Anonymous
2021-08-25T11:50:59+00:00 -
Anonymous
2021-08-25T11:33:58+00:00 What do you mean by opening a complaint. I'm not sure I know about that possibility. This is my first major issue with my microsoft device. Appart from the Hub and this place is there anywhere else we can write to them?
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Anonymous
2021-08-25T11:30:34+00:00 Maybe we need to open a complaint?
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Anonymous
2021-08-25T10:59:53+00:00 I have exactly the same problem here. Driver 15.68.17021.121, same of almost all folks.
It's really disappointing to be abandoned by Microsoft for such a long time. Not even a reply here, leaving all us alone with the bug. That's really sad.
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Anonymous
2021-08-25T02:50:27+00:00 I've had some success (day 3 without my mouse disappearing). I deleted EVERTHING listed under bluetooth in device manager and then rebooted.
I then installed my bluetooth mouse again and it has survived going on 3 days now. The 2016 version of the Marvell radio adapter was automatically installed along with a few other files.