Thanks Jildert. Please keep us updated on progress.
Bluetooth Issues Since Surface Updates - 5 August 2021
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(128, 8%, 22%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EA%3C/text%3E%3C/svg%3E)
Anonymous
The Bluetooth on my Surface Pro (5th Gen) has not been working properly since the Surface Firmware Updates this morning. I have to restart to get it to work and then it only works properly for about 5 minutes. I have tried rolling back and reinstalling the Marvell driver. Also the Bluetooth troubleshooter doesn’t fix it. Running that troubleshooter causes Bluetooth to completely stop working. Will you please fix this urgently as it is a major issue for me?
***Moved from: Windows / Windows 10 / Devices & drivers***
Surface | Surface Pro | Network
Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.
198 answers
Sort by: Most helpful
-
Anonymous
2021-08-20T20:01:56+00:00 -
Anonymous
2021-08-20T19:53:26+00:00 I've removed my Rapoo BT3.0 mouse (it was giving problems for longer with crapy BT connection) and after that did a new installation of Windows 10 (but keeping my files and personal settings) and it seems to work... It runs without trouble for half a day now. No idea if removing my BT mouse and replacing it with a new logitech one has anything to do with it, or just the new Windows10 installation was enough...
-
Anonymous
2021-08-20T19:09:34+00:00 I agree. It has been way too long, and none of the solutions proposed here last beyond a few hours. I hope someone is aware of our problems. So far there is no response from the Feedback Hub side too...
-
Anonymous
2021-08-20T17:43:05+00:00 It would be nice to have someone from Microsoft come on here or in one of the blogs/publications/etc. just to let those affected know that they are actively working on a solution. And if they are, what is the timetable for a permanent fix?
-
Anonymous
2021-08-20T12:00:15+00:00 I have this EXACT problem. Bluetooth dies within an hour and it disappears. I read through and still looks as if there is no fix?